Service Suburban Chrysler Jeep Dodge Ram of Troy Car Dealership Troy Michigan | Edmunds
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Suburban Chrysler Jeep Dodge Ram of Troy Service Reviews

Service Reviews

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Service Rating Suburban By originalmike on 07/03/17 08:24:53 AM PDT
Recommend this dealer? Yes

I had vehicle in for a recall. I asked them for price on an oil change and was quoted something in the high $20 range. Got my bill and was charged 37.97 for the oil change. They had everything done on time, but the price difference in what was quoted versus what was charged is not customer friendly ...
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Service Rating Service By Maryrxtech on 06/15/17 07:49:20 AM PDT
Recommend this dealer? Yes

Service was excellent, I was updated often.
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Service Rating Fast service By Willmex on 05/31/17 09:32:23 AM PDT
Recommend this dealer? Yes

Always receive a fast service and people is very friendly
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Dealer Response

Thanks! We hope to have the pleasure of serving you again soon!

All Comments (1)
Service Rating Oil Change By Tippime on 07/29/16 03:31:44 AM PDT
Recommend this dealer? Yes

My experience was great! The staff was friendly, fast, and efficient. I always take my car here for service, they do a fantastic job!
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Dealer Response

Thank you for the positive review! We are glad to hear you are continually satisfied with your service experience. We look forward to serving you again!

All Comments (1)
Service Rating Very unhappy customer!!!! By rochester82 on 07/07/16 01:52:49 PM PDT
Recommend this dealer? No

David Miller was my Service Advisor, he told me that my car would take 3 hrs. to repair, I said I had to wait for it. It was noted on my work order that I was a "waiter". My car was there at 9:30am, at 2:15 I asked someone from Service if my car was ready, he said he would check and get back to ...
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