Michigan Dealerships - Suburban Cadillac of Troy of Troy Michigan
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Suburban Cadillac of Troy Sales Reviews

  • 1810 Maplelawn Dr
  • Troy, MI 48084 (map)
  • (888) 986-3320
  • Chat with Dealer

Sales Reviews

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Sales Rating Buick Enclave Written by BEWCAD17 on 10/17/17 01:09:55 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Salesman Rick Hehn treated us with the most respect. He is very knowledgeable about the car and is helpful in many ways. He has assisted us over the years.
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Dealer Response

Thanks for the positive feedback! We hope to have the pleasure of serving you again in the future!

All Comments (1)
Sales Rating Kip Rice and Suburban Cadillac make leasing a pleasant experience Written by gstrauss on 08/02/17 05:11:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have leased 3 cars from Suburban Cadillac in Troy through Kip Rice. The customer service at this dealership has been great every time and they go out of their way to make it a pleasant experience.
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Dealer Response

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

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Sales Rating Utterly painless Written by oldmanWHO on 07/05/17 02:17:14 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

After getting financing on my own..a credit hurdle, Neil and Mustafa worked hard to improve through contacts they have, I went through the process quickly. They were friendly, genuine and professional. I got good advice and was in my new, awesome car in no time... I left very pleased and after a few...
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Sales Rating Quick and Prompt Written by ASorguc on 06/12/17 06:36:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I left the message to the sales dept about the car I was interested in and salesman called me soon after. Abe was very helpful and answered all my question. I got acceptable trade in value for my old car. After few emails and phone calls, all paperwork was ready for signing and car ready for pickup ...
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Dealer Response

We are happy you had such a great experience at our dealership. Customer service is our number one priority and we look forward to serving you again in the future!

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Sales Rating Great Sales consultant terrible Corporate Fincance Written by KevinAG on 04/28/17 07:30:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? No

Great Sales Consultant and store management Very responsive and straight forward. Buy a car here, not the finance. TERRIBLE Suburban Corporate Finance. They misdirected my online finance application on https://apply.suburbanautofinance.com/ to the Nissan store. NO place in the online appli...
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