Michigan Dealerships - Suburban Cadillac of Troy of Troy Michigan
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Suburban Cadillac of Troy Sales Reviews

  • 1810 Maplelawn Dr
  • Troy, MI 48084 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Suburban Cadillac 2017 ATS Written by ElaineMSA on 01/07/17 06:34:30 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I leased a 2014 ATS and the lease was ready to expire. I knew I wanted another ATS so while I was getting an oil change at another Cadillac dealer, I checked into the 2017. I was told that I couldn't have a 2 year lease, only 3. I heard a radio spot on WJR for Suburban Cadillac for a 2017 ATS 2 year...
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Dealer Response

Elaine, congratulations on the 2017 Cadillac ATS! It's great to hear that Tim provided you with a superb transaction process for your new vehicle. We look forward to working with you again once your lease is up!

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Sales Rating Would recommend Tim Dalgleish Written by JojoG77 on 09/27/16 06:55:53 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Tim Dalgleish made my car leasing experience very easy and enjoyable. I would definitely recommend him to anyone looking for a vehicle.
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Dealer Response

Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!

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Sales Rating Not overly impressed Written by LovePeaceHope on 09/22/16 06:12:34 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Salesman didn't know what used cars where on lot or how to read the spreadsheet he had. Suggested I take an UBER to get back to the dealership to purchase the car. The manager stepped in and said he would send a driver. When I went to pick up my car, he showed me the trunk and how to get Onstar star...
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Dealer Response

Thank you for your feedback. We are sorry to hear about your recent experience with us. We are always improving our processes and will take your feedback into consideration for the future!

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Sales Rating Excellant Well Organized Sales Experience Written by seselander on 08/29/16 07:38:01 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I needed to replace a vehicle. I called the Suburban Collection and left a message as to what I was looking for. Ellen Buday got back with me within the hour with a proposal for us to lease or buy a 2016 Buick Enclave. We went in the next day and met her and saw the car. My wife love...
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Dealer Response

Thanks for the feedback and congrats on your new 2016 Buick Enclave! We are happy to hear that Ellen took such good care of you and your wife and we can't wait to provide that service to you again in the future!

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Sales Rating Would go anywhere else. Fabulous experience. Written by J_Klein on 08/24/16 08:50:35 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Our experience was second to none. Everyone we interacted with was knowledgeable. Particularly our agent, Bob Robb, made the process seamless and found the perfect vehicle for us. Will definitely recommend to friends and family. Wouldn't go anywhere else.
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Dealer Response

Thank you for taking the time to give us positive feedback. Quality and customer service is always our number one priority, and we’re happy to hear that Bob exceeded your expectations. Thank you again for choosing us, we look forward to having you as one of o... Read more

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