Betten Baker Chrysler Dodge Jeep Ram

by B-RABBIT on 11/29/2018

Great sales person , honest , dedicated , sincere, I am glad he was the one I was able to work with . Thank You

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by MarcusB on 06/29/2018

I did receive a fair price for the vehicle but the price was not worth the hassle with the buying price as I could have went to other dealers to get a similar price on the vehicle. I was a cash buyer so know issues on my end other then getting the vehicle that I wanted. I gave all the documents that were required and the sales team and manager kept on losing them and being disorganized and dishonest with where they were place and what was going on with the location of the car. I used truecar to buy the car and this dealer said they had the car and could get the car at the best price (which they did give a good price) after the sale they wanted to get the same documents a week later (as they were lost or misplaced.) They also wanted to change the title as they said they gave out a discount that was not able to work for the price in which the name was titled. More then 2 weeks after the sale (my check was cashed immediately)(when my temporary tags had expired) I still have not received a title or a bill of sale or a license plate. I went to the secretary of state and the car was still not in my name and the dealer had done nothing. I spoke with Pete (owner I believe) he said they were missing insurance paperwork....which of course was provided 2 times already (1 time by email once by text along with the actual sales person calling my insurance). Still waiting on licence plate and title, will give an update if needed. As for this dealership I would suggest going elsewhere if you are looking for a no nonsense sales process. I wish I could give 5 stars as it started out great...but then realized it was all part of the process.

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