Fox Ford Service Reviews
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Fox Ford Service Reviews

  • 3560 28th St SE
  • Grand Rapids, MI 49512 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Lemonade out of lemons By JulieADrake on 11/04/16 07:31:43 AM PDT
Recommend this dealer? Yes

I had made an appointment the week before but when I brought my vehicle in they said I didn't have one. That's a big problem. So they felt bad and shuttled me to work, didn't charge me for the 15,000 mile service and Kevin even drove my vehicle to my workplace. Wonderful service with a smile!
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Service Rating Oil change By Julia65 on 11/02/16 08:37:07 AM PDT
Recommend this dealer? Yes

Quality care is wonderful. You do not feel like just another automobile is a long like of many. People there are very friendly
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Service Rating Navigation and Satellite Radio not working By alryder on 10/28/16 05:45:24 PM PDT
Recommend this dealer? Yes

I was told in advance that there might be three diagnostic charges for the issue I was having. Knowing this allowed me to make the decision about whether to allow the diagnostics to be performed or stop the process.
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Service Rating Service By Kwiatkjam12 on 10/25/16 04:10:53 PM PDT
Recommend this dealer? Yes

The car drop off option was very helpful! I have to work during service hours so it was good to be able to leave my car and pick it up when the dealership was closed.
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Service Rating My Ford F-250 Truck By RobertMedic on 09/27/16 06:52:36 PM PDT
Recommend this dealer? Yes

I really appreciate how the service manager and Kevin, the service writer for the oil changes were able to figure out the 2 issues I had and fixed every thing. Both of these gentlemen went above and beyond to help me and the special kindness is greatly appreciated. Thank you so much Both of you. I w...
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