Service Al Serra Buick GMC Car Dealership Grand Blanc Michigan | Edmunds
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Al Serra Buick GMC Service Reviews

  • 6201 S Saginaw St
  • Grand Blanc, MI 48439 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Al Serra service By Stickbowler1 on 07/18/16 07:07:40 AM PDT
Recommend this dealer? Yes

Everything was good. I always take my car to al Serra. The sales department is the greatest
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Service Rating Not completely satisfied By Rnjsteward on 06/22/16 01:51:44 PM PDT
Recommend this dealer? Yes

My only negative comment is that we were told at a previous visit (with a different vehicle) that the $100 diagnostic cost would go toward the repair if we decided to do the repair. This time we were required to pay it on top of the repair cost. The lack of consistency doesn't bode well.
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Service Rating Great Service and super friendly staff! By pjukawil on 02/23/16 11:09:13 PM PST
Recommend this dealer? Yes

Even though I could save money by going elsewhere for my oil change, I prefer going to Al Serra because everyone is so nice and accommodating! I love their courtesy driving service!
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating You made a life long customer! Great Service By 23a8706 on 07/28/15 05:08:26 PM PDT
Recommend this dealer? Yes

I have a GMC dealer 2 miles from my home in Rochester Hills. They have the worst customer service. I will drive 40 miles to Al Serra for how well I was treated. Cody Younglove, in service, went above and beyond to see that my truck was done right. The way Al Serra and Cody helped me I will be a c...
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Service Rating Great waiting room By Richierich2726 on 07/23/15 03:50:35 AM PDT
Recommend this dealer? Yes

Services were routine and pre-paid, however, no expense or customer service was spared in the quality of my oil change and tire rotation.
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