Michigan Dealerships - Varsity Ford Ann Arbor of Ann Arbor Michigan
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Varsity Ford Ann Arbor Sales Reviews

  • 3480 Jackson Ave
  • Ann Arbor, MI 48103 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Good service Written by davejl1 on 09/01/17 08:15:06 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

RUSS was a pleasure to deal with. They gave me the most for my trade in.Howeverthe prices of the vehicles may be a little higher but they are of good quality. I am still waiting on them to payoff my trade.
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Sales Rating New F150 Written by Mikeording on 08/05/17 10:43:21 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Bought a new F-150 at Varsity. They were very easy to deal with. I've also bought from their Lincoln dealership.
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Sales Rating Used Car [non-permissible content removed] Written by Lied_Too on 02/08/17 12:51:09 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Purchased used truck in 12/2016. Checked carfax (waste) and it said no accidents. Dealer used salesman lied when asked if truck EVER had any body damage. Since purchase, have found lots has been repaired and covered up. Avoid buying used vehicles from Varsity Ford of Ann Arbor!!!
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Dealer Response

We are so sorry to hear of your experience. Customer feedback is very important to us and I would like to look further into details regarding your visit and the truck you purchased. Unfortunately, I do not have your name or any contact information for you. Ple... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating oustanding sales experience Written by 1happycamper3 on 07/23/15 09:26:23 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought a certified pre owned ford explorer from varsity ford and the transaction was very smooth...I called in advance and verified vehicle was still in stock and they set a appointment for mr the next day to see the vehicle. I was pleasantly surprised to see my name on their appointment board whe...
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Dealer Response

Thank you for your kind words, Pam and Joe. We are so happy to hear you had a smooth experience with our dealership. Customer service is our main priority. We greatly appreciate your business.

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Sales Rating Unfortunate Written by fordowner124 on 07/02/15 06:12:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I bought a ‘certified’ used car from Varsity. I have evidence that the Ford standard required 172 point inspection was not performed, or at best, performed incompletely. The ‘certified’ car that they tried to sell me had body damage, tire damage, low oil levels, and a malfunctioning electrical compo...
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Dealer Response

Thank you for your feedback. I'm so sorry to hear that you feel you did not receive honest and fair service. We have built our reputation on integrity and we want to clear up a few misconceptions. The vehicle most certainly was thoroughly inspected by a Fo... Read more

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