Sales Reviews - 1098178075617198080

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Dealer Sales Reviews

Sales Rating:

Bait and switch

Written by Craig__ on 02/24/17 04:43:48 AM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No

I told the sales team what car I wanted and what I wanted to spend After 3 visits looking at the same car and being told a price we went in to purchase the car. Arriving there on the 3rd visit I asked to test drive the car one more time so two sales reps walked out gave me the keys and put a plate on the car. After the drive I sat down and the accountant left to get the exact price (which we had already agreed on) but I figured they were adding plate and reg. as we already discussed tax with the original price. The sales rep and accountant returned to ask what car I was purchasing? I replied the car I just test drove and you put a plate on. This is the only car I looked at on the prior visit and all the voicemails I received were about. They told me that they couldn't sell that car for that price but had a different car with twice the mileage that they could. This was the classic bait and switch. I would never go to, call or purchase a car from this dealer. They wasted at least 8 hours of my time with repeated phone calls and 3 visits talking about this car.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable Did the dealer honor all commitments made? No

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