Service Bertera Chrysler Jeep Dodge Ram FIAT Car Dealership West Springfield Massachusetts | Edmunds
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Bertera Chrysler Jeep Dodge Ram FIAT Service Reviews

  • 539 Riverdale St
  • West Springfield, MA 01089 (map)
  • (888) 350-1427
  • Chat with Dealer

Service Reviews

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Older Reviews (over 2 years old)

This dealer does not have any current reviews. The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Tires for life is a rip off and evidence of bad service By alliepaq on 07/18/16 07:35:11 AM PDT
Recommend this dealer? No

Bought Jeep new from dealership in 2012 and have done all recommended service and maintenance through Bertera. Was participating in tires for life program. When it got to 60,000 mile service, the cost was going to be $1300 and they still weren't going to give me tires (mine were down to 3/32). I ...
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Service Rating Fast and Friendly Service By jcarv3 on 07/07/13 05:19:52 AM PDT
Recommend this dealer? Yes

Being a business owner, I expect alot from the businesses that support me. Bertera Chrysler Jeep got me into service quickly and even provided me a loaner car when I was there. Kathy was great as usual and the service team went above and beyond to make sure that I was back on the road and running my...
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Dealer Response

Thank you! We are glad to be of service.

All Comments (1)
Service Rating "Tires for Life" ... What a Joke By carly7 on 10/15/08 12:00:00 AM PDT
Recommend this dealer? No

Very poor customer service as we FINALLY meet the criteria for our replacement tires. Because of one missed tire rotation, which they NEVER reminded me of (isn't that why we bring our vehicles in for "service,") and with several reminders to the "service advisors," (John in particular) as my tires w...
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Service Rating Ms M By msm1 on 08/23/07 12:00:00 AM PDT
Recommend this dealer? No

Terrible terrible service, rude, will not return phone calls, lied about previous owner and condition of used vehicle
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