Service Wellesley Toyota Car Dealership Wellesley Hills Massachusetts | Edmunds
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Wellesley Toyota Service Reviews

  • 234 Worcester St
  • Wellesley Hills, MA 02481 (map)
  • (844) 698-7743
  • Chat with Dealer

Service Reviews

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Service Rating Incompetent Service Department - Horrible Service By WellesleyToyotaSucks on 05/16/18 02:15:11 PM PDT
Recommend this dealer? No

I bought my 2014 Toyota Tacoma from Ira Toyota in Danvers. Exceptional service from Ira. No complaints for the 3 years I went there. Been going to Wellesley Toyota for the last 6-8 months because I recently moved... what a head ache Wellesley Toyota is. The service department does not know what the...
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Dealer Response

When we make a mistake, we own up to it. And in this instance, we are at fault and we apologize. We should have ordered your tires in advance of your appointment but we failed to do so. I hope you can accept our sincere apology for inconveniencing you. To help... Read more

All Comments (1)
Service Rating The Missing Key (and why I may go elsewhere)... By Chris on 03/27/18 04:58:52 AM PDT
Recommend this dealer? Yes

So, when I compare dealerships for service, it is less about the car and more about me. I’m the one waiting while the car is getting checked out/worked on. So, I look for the small or big things that make my wait more comfortable. So, here is the key missing item: There isn’t a business work area! ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Outstanding service from Kip Renas By Patrickelgato on 10/05/16 01:31:53 PM PDT
Recommend this dealer? Yes

My Toyota was being serviced, oil change. They noticed a leak in my water pump. It was a couple of weeks past the warranty period. I had low mileage. Kip Renas brought this to my attention and said he would go up the chain of command to see what he could do. He came back with wonderful news t...
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