Service Lexus of Watertown Car Dealership Watertown Massachusetts | Edmunds
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Lexus of Watertown Service Reviews

  • 330 Arsenal St
  • Watertown, MA 02472 (map)
  • (888) 570-0128
  • Chat with Dealer
  • Awarded in 2014, 2015, 2017

Service Reviews

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Service Rating Chad Tinti $ Kelly Ford was AWESOME!!!! By mlowry123 on 04/14/17 10:23:10 AM PDT
Recommend this dealer? Yes

Brought in my 2012 VW Jetta GLI for service at lexus of watertown and had the best service experience from Chad Tinti & Kelly Ford. They gave me the best service I ever received.
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Service Rating Great Service! Maria Laskaris By ladyyana on 03/27/17 06:14:49 PM PDT
Recommend this dealer? Yes

Great Service! Maria Laskaris took care of my slow leak tire and had my NX200t washed in rapid time. Thank you Maria for your excellent service!
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Service Rating Chose to drive the extra miles to Northborough By dukie1999 on 01/10/17 06:29:07 AM PST
Recommend this dealer? No

I moved from MN last year and took my car in for service in Jan 2016. I pulled in and there were 6 valets starring at me, noone came over. It was a bit odd. I had to ask for someone to come take my car. Then when I was getting info on some recalled parts that were under warrently the service manager...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Poor Service By billyw3 on 04/24/12 11:29:47 AM PDT
Recommend this dealer? No

Do not take your car to Lexus of Watertown, as they charge a lot more for their services. After getting my service completed for a routine checkup, I thought the bill was a little high. I called around other dealerships to see what they were charging about 25% less . When I called Lexus of Watertown...
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Service Rating Consistently excellent service By dav2149 on 10/20/09 12:00:00 AM PDT
Recommend this dealer? Yes

I love the service department at Lexus of Watertown. I have had my 2002 LS430 serviced there since new and have never been disappointed. My service advisor is wonderful, and he'll do whatever he can to accommodate my service visit.
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