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Customer Reviews of Herb Chambers Honda of Seekonk

5.0
Overall Rating
4.95 out of 5 stars(284)
Recommend: Yes (88) No (1)
Write a review: Sales | Service
5 out of 5 starssales Rating

Helpful Honda

by Mary Booth on 04/04/2024

I had the pleasure of working again with Tim Kane and got another leased car. He did such a terrific job in making the process so easy. He went above and beyond. I also want to thank Kevin for the tutorial. He treated me like a member of his family. Thanks so very much to everyone at Herb Chambers who made getting into another leased car a smooth transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

284 Reviews
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5 out of 5 starsservice Rating

Car care is incomparable

by Mark Hession on 04/19/2024

Mr. Gallant was absolutely the best at their service kiosk. I thank the staff for remarkable service in a time sensitive environment. Kudos.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Above and beyond

by MV on 04/14/2024

Scott McMahon went above and beyond taking care of my situation. He identified what was wrong with my car and helped get the repair done extremely smoothly. I will continue to come to this service center for all my cars needs.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Satisfied

by Art on 04/11/2024

Great job told me what I needed and they got the job done. Kelvin was friendly and made me feel like I was the only one there.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Helpful Honda

by Mary Booth on 04/04/2024

I had the pleasure of working again with Tim Kane and got another leased car. He did such a terrific job in making the process so easy. He went above and beyond. I also want to thank Kevin for the tutorial. He treated me like a member of his family. Thanks so very much to everyone at Herb Chambers who made getting into another leased car a smooth transaction.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? No

1 Comments

5 out of 5 starsservice Rating

Super service dept.

by David G on 03/30/2024

Very professional and friendly Would definitely recommend this dealership.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Got my dream car.

by Emily Batchelder on 03/22/2024

I got the Camaro of my dreams, I can’t complain. All the sales and finance folks were really nice and professional.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Scott is the best!

by Kim on 03/13/2024

Scott was so great and helped me immediately when he was about to be off the clock. He took the time to figure out what was wrong with my car and put me in a loaner within an hr. He kept me updated on the status of my vehicle. Great customer service. Made a stressful situation less stressful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Service with a smile!

by Sharon on 03/09/2024

Scott McMahon was courteous and professional. I felt like he offered me the best pricing for the work that needed to be done.I appreciate the car wash after the serive is complete.Will continue to bring my car for service here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Outstanding service!

by Bob M on 02/29/2024

The service department is second to none. My wife and I have been customers of Herb Chambers for many years and have found them to be the very best! A special congratulations to Tim Islip for representing the highest standards in personal and professional excellence! Kudos to the tech that serviced our vehicle.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Best car dealership hands down!

by JulieC on 02/28/2024

If you are in the market for a new car, I highly recommend you go to Herb Chambers Honda of Seekonk and ask for Homero Lima. I have been a customer of Herb Chambers for years and have purchased a number of cars. This is my fourth car with Homero. I can't say enough good things about him. He makes the whole experience seamless from start to finish. He is knowledgable, professional and patient. He listens and is attentive to my needs as the car buyer. He goes above and beyond to make sure I get the car I want and am happy with the vehicle.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

5 out of 5 starsservice Rating

Jason is wonderful!

by Vicky on 02/27/2024

I want to thank Jason for taking care of my car- he answered all my questions and made sure everything was done in a timely manner. Very good service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great easy service

by Katerina on 02/23/2024

Everything was seamless! Quick easy service appointment. Brian was kind and professional and attentive to my questions. I saw my salesperson Colby B who is magnificent (my entire family has purchased cars from her). It was a great visit!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Same Day Service

by Cumberland Gal on 02/13/2024

Called at 7:45 a.m. as the tire icon was showing. Gave me a 2:30 p.m. appointment. They offered me an 8:30 a.m. but I could not get there by then. Diagnosed the issue which was a nail in my tire. Repaired the tire and completely vac'd the car, washed the windows and the entire outside of my car. All service techs were friendly, pleasant and helpful. Thankful I could be seen on short notice.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Great service

by Kathryn on 02/08/2024

Honest service advisors, quick to get my vehicle back. I would recommend.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

The best dealership for service.

by Mark on 02/07/2024

They’re efficient, talented and kind.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Very nice service

by Pedro A on 01/20/2024

Very excellent service per usual! Leny was very nice to us and was able to go above and beyond for us. Awesome customer service and felt very comfortable he spoke Spanish

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

New year support

by Gail Michon on 01/11/2024

I hold a great deal of gratitude for the care and workmanship offer from Herb Chanbers Honda. Kelvin is the primary person I work with and his professionalism in care of my customer experience is warm, and supportive. Keeping a vehicle in top condition is is not financially easy in these times. Care and support helps. Thank you Kelvin and all who work to keep vehicles safe and running well.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Excellent service

by Jim on 01/07/2024

Work was done promptly. Fully informed about work needed. Went above and beyond in providing a loaner car when the work required was going to take a while. Service agent was informative and on top of things.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Awesome As Always!

by NJM on 01/05/2024

My experience was awesome as always. Kelvin is amazing and takes the time to walk me through whatever is needed.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

HONDA SERVICE

by Dee on 01/04/2024

Jason gets an A+ for squeezing me in without an appointment and his willingness to help me with my car issues in a timely manner.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Personable, conscientious service

by Linda J on 12/30/2023

Jhonga was wonderful to work with during our purchase. He was very thorough and knowledgeable in the CRV. I had a pleasurable experience.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

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About our dealership
Amenities
Complimentary Loaner Cars
Instant Financing
Complimentary Coffee
Cable Television
Express Service