Service Quirk Ford Car Dealership Quincy Massachusetts | Edmunds

Service Reviews

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Service Rating Useless By Curly_Van_Dyke on 02/02/17 07:01:25 PM PST
Recommend this dealer? No

Itís hard to begin to describe how bad their service department is. I had heard this anecdotally, but now I have experienced it. I bought a certified, pre-owned, 73 point inspected, 2012 Ford Edge on 9/30/2014 for my wife. The vehicle had 21,870 miles on it. Brought it to Quirk in early 2015 becaus...
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Service Rating 2nd explorer By Jerseyshore4 on 09/28/16 04:09:55 AM PDT
Recommend this dealer? Yes

I had an unfortunate accident with the first explorer I bought off Bob Kulch a year ago, with one phone call Bobby had me in my new one in one day With my wife and 2 kids my car is a necessity. Thanks again quirk ford
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Service Rating Parts Department above and beyond By roboto65 on 09/07/16 06:46:22 AM PDT
Recommend this dealer? Yes

I called about a part and was told it was obsolete Scott went the extra mile and found the part and made sure I got the part even though it was extra work for him and your team. All that for someone over the phone and in a different state. Thanks again for the awesome help ...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating DO NOT PURCHASE EXTENDED WARRANTY By maureen58 on 03/05/14 07:03:43 AM PST
Recommend this dealer? No

Extremely disappointed. Bought a 2007 cargo van brand new and paid over $1,300 for an extended warranty to be told the brake sensors were not covered because of rust. Please tell me why you offer a seven year warranty for an inferior product. We will NEVER again purchase an automobile from Quirk or ...
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Service Rating Awesome! Will go back! By hollig on 06/14/12 03:16:07 PM PDT
Recommend this dealer? Yes

Mike, the service technician who assisted me, was extremely helpful and professional. His work was quick and efficient. I will definitely ask for him for my next car repair. Thank you so much Mike!!!
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