Quirk Ford
Customer Reviews of Quirk Ford
Bribed me to flip my review, then didnt deliver
byon 07/23/2019
I had purchased a brand new car from Quirk Ford in Quincy in May of 2019. After being grossly mistreated and a horror show of an experience with this dealership. I had left a seething review on their website after my car had been in their possession for 12 or 13 days within my first 30 days of owning it. They had it from June10th through the 19th and again June 24th to June 28th. Completely offensive sales staff, and was given a car with 30 more miles on it that what I signed the title for, with no good explanation of why. After my second severe Water strip leak repair, the service manager, John said "what do you want to do to this car?". I said " I would like the windows tinted." He said to me while we shared a cigarette outside, "If you're willing to flip that review, they will agree to get these windows tinted. Let me handle it." He said he spoke with the autobody guy who does that particular work and told me to bring it in on the "8th or 9th". I told him I need a date, he said the 8th. We went int o great detail about what type of tint I want. I came in on the 8th and with Cindy standing right there, looking at me. I told him I never got a call to confirm and he hushed me outside and said he had "been out sick last week"... After talks with Ford corporate, I was told he was "out on vacation". He called me later in that asking ME to price out window tinting and that "he had an idea". It turns out that that Sales Manager had no authority to offer me that service for my trouble of being so dissatisfied. The Sales Manager Chris, told me last Friday that he no permission to do that and there's nothing they will offer me for this horrible experience, including THE SERVICE THEY OFFERED TO ME TO FLIP MY REVIEW. Now, this guy has been "out" all week and has not returned my calls.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Quirk Ford new truck purchase
byon 07/26/2018
Charles Williams my sales consultant did a excellent job helping me with the purchase and continues to follow through after the sale. Highly recommended
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used escape
byon 02/27/2018
This was my second vehicle from bobby kulch and everything went so smooth. Thanks bobby and quirk ford
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Explorer sport
byon 10/26/2017
Thank you quirk ford .i was trying to put my new explorer in my company name snd it became such a hassle but Antoine and bobby kultch helped me out so much I cant thank them enough I will definitely recommend quirk ford Kim beers
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Deceptive ad
byon 05/12/2017
I have bought cars from Quirk in the past. It's the first place I turned to lease a car for my daughter. They advertise in the Herald a price for a lease on a Ford Escape S. I didn't want anything else. $99 per mo with 1999 down. I wanted only what was advertised. I was paying all of the other expenses so I made it clear it was not to be wrapped up in the monthly payment. I was ready to sign UNTIL the dealer came back with a monthly payment 2x of that was advertised. $189 is a huge difference to the advertised price. I don't deal or haggle on an advertised price and I expect to pay that price. I quickly walked out and won't return. When a dealer advertises a price they MUST give that price. Their tactics were deceptive and in violation of GL c 93a.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
2017 EXPLORER SPORT
byon 04/15/2017
I feel like a kid at Christmas. Got the SUV I've always wanted, finally. With Rob Kulch's supper help and Darrin the finance man. They got me into the truck I wanted; at lower than I was willing to pay monthly payment. Very happy Ford owner. You guys ROCK!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
2017 Superduty!
byon 02/28/2017
I love my new 2017 Superduty. I found the perfect Truck at Quirk ford. Very efficient, well oiled machine. The staff is very helpful and knowledgeable about the process. Tusani helped me and Thomas connect my phone. Good job guys. STran
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New Ford Transit
byon 02/24/2017
Just bought the Transit that I've been looking for! Rob Kulch was excellent in helping us find the vehicle we've wanted for a long time. With all the option we needed at a price we can live with. Quirk Ford was recommended by a friend because of there service and I for one am glad I took their advice. I very happy Ford customer :) Frank Stewart
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Game Playing Sales People
byon 02/17/2017
Went to Quirk after internet sales guys said the only way they would give me pricing on more than one truck was to come in. I fell for that and went in, they pushed me into the truck they quoted on the internet and wouldn't quote the truck I really wanted, insisted it would be "way more money." I signed and gave a deposit. I get home, my buddy makes an internet inquiry for the truck I wanted and they came back with a lower price. I called Bobby to tell him I wanted them to give me that truck and that deal and the guy sales person freaked out and cancelled the sale completely. What dealership walks away from a sale???
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Great during sale forget it once you signed that paper
byon 01/04/2017
My husband and father went to quirk to look at new explorers for me and they worked with Robert and Darren. They were torn between a lease and buying for me but eventually Robert hit the numbers we wanted and it was great. The sales experience was exceptional. My husband and I were a little tricky because he is a disabled veteran and my maiden name has not yet been changed. The dealership worked with us to get done what had to be done but I swear to you the second they had our signature and number in for year end sales we got the run around. The day we were supposed to pick up the car Darren was off which is acceptable especially being 12/30, but what a cluster! We were told we could transfer plates from my trade in which at the time we could only get 1 plate off and shop was closed so I was told to come back tomorrow for my front plate and sticker......which is over an hour from my house and the city of Boston is smack dab in the middle. I bit my tongue because I had a brand new car so who could complain? The following day was 12/31 and New Year's Eve,thank you but no thank you to driving through Boston for my front plate that really should've been taken off for me without having to drive 2 hours total! My husband talked to Robert and my front plate was mailed. No harm. No foul. Until today....5 days after getting my car and driving all around we get a call that our plates did not legally transfer! Quirk had the new plates ready for my husband to pick up.....in the middle of the day..when we both work! My husband drove from Gloucester to quirk to my work in downtown Boston! I am so glad we waited to write this review. It is so annoying that we spent so much time Back and forth over nonsense ! I went from a 5 to a 2.5 all because of how we were treated once they had our signatures.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Excellent job
byon 12/22/2016
I had a very pleasant experience at quirk ford ealier this month. I went into dealership knowing what i wanted , so that made things easier. With a little negotiation and no pressure to buy. Bob kultch made my experience a very pleasant one.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Used F150 very happy!
byon 11/26/2016
After months of looking for the right truck and with the weather changing fast in New England. I'm happy to say I'm a proud owner of the F150 I've been looking for. Quirk not only had more trucks in stock than other dealers, the sales team was right on. Rob Kulch and the finance team got me the truck I wanted and what I wanted to pay for. Looking forward to those SNOW DAYS now!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Robert Keith
byon 11/26/2016
After having purchased over ten vehicles from Robert Keith at this point, he has yet to let me down! When I go to purchase a new vehicle for a family member or friend, I always go to see Robert because he doesn't play games. Robert knows I'm serious and won't let me leave without a great deal. Other dealers will jerk you around to no end--that's why I have always gone to see Robert Keith at quirk Ford when I need a new car. I have always walked out completely satisfied and driving a new Ford.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New Ford F-150
byon 10/28/2016
Recently purchased a new Ford F-150 from Robert Keith at Quirk Ford. Overall was a fantastic experience. Robert understood what I was looking for and what it was going to take to get a deal done. I was in and out of the dealer in no time with the truck I wanted and the price I was aiming for. Cant speak highly enough of my experience and would certainly recommend Robert.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Experience
byon 09/06/2016
John Karaaslan is the to go salesman. He help me to find my dream Truck. I am very happy with my purchase
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent Service
byon 08/31/2016
In 2014 I leased a Ford F150 my sales person was Robert Keith he was extremely informative, I took his advice and decided to go ahead with the lease i was very happy with the choice he helped me make.I was looking for a car to purchase this year 2016 Robert was there to help me every step of the way with his expertise so I decided to purchase a Ford Focus Sedan 2016 ,couldn't be more happier with my purchase thanks to Robert, you will be seeing me again in the future and I'm hoping that Robert is my sales person thank you so much.Mrs. McLaughlin.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Ford Truck - Rob Kulch
byon 08/30/2016
Met with Rob our sales guy and was looking to compare the Ford F150 to a GMC truck we where considering. Rob explained the different option they had and no matter how many cars we looked at, he kept smiling and took the time to explain each feature. We'll after a few hours we where off with our new truck and have never been more satisfied!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing Experience!
byon 08/30/2016
We went to Quirk Ford at 4:30 on a Sunday (they close at 5) just to look and ended up buying a car. Our sales rep Robert was absolutely amazing and made our experience so easy and so pleasant. We had no intention on purchasing our vehicle in the beginning and Robert stayed after hours to answer all of our questions and made us feel comfortable enough that we just couldn't leave without buying our new car. We love our new car and appreciate everything that Robert did for us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Excellent service
byon 08/24/2016
Salesman Robert was very knowledgeable and extremely courteous assisting in the purchase of my new F150 Crew Cab. The entire staff at Quirk Ford were friendly and helpful through all fazes of the process. Hats off to Rob, who's experience and expertise made the decision easy.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Jack B. From Peabody,MA
byon 08/22/2016
It has always been so pleasant to buy at Qurik. I have purchased 5 cars at Quirk Ford. And each one has been with Chris Baron as my Salesperson. Chris listen's to you, and will go out of his way to make you pleased with your new car and the deal that you made for its purchase. Hopefully this wont be my last car. And if I do buy again, it will be back at Quirk with Chris Baron as my sales agent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
The place to buy your next car!
byon 08/19/2016
I bought a 2013 Ford Escape at Quirk Ford. The fifth car purchased at Quirk motors in my family. Robert Keith worked with me. I highly recommend him and his team. All details of the purchased were explained to me(multiple times in some cases). Thank you!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable