Lia Honda Northampton
Customer Reviews of Lia Honda Northampton
Lia Honda in Northampton delivers
byon 03/03/2024
I think this dealer is first class. They have knowledgable sales and service staff. They are patient too.
Lia Honda in Northampton delivers
byon 03/03/2024
I think this dealer is first class. They have knowledgable sales and service staff. They are patient too.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Happy Customer!
byon 02/28/2024
I’m really pleased with the sales experience at Lia Honda..my salesperson, Exavier Adorno, worked with me to get just the vehicle that I wanted and took the time to answer all my questions. Plus, I’m so glad I chose the CR-V.. Love it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Amber Brainerd Sells a Pilot
byon 02/21/2024
Amber Brainerd was our Sales person. She was courteous, thorough and thoughtful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent experience at Lia Honda Northampton
byon 02/01/2024
Amber Brainerd was my sales person, and I would definitely recommend her to anyone seeking to buy a Honda in Northampton MA. She was diligent, did everything she said sge would when she said she would, and went the extra mile to do a good job for me (and the company of course).
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best Honda dealer Western Massachusetts
byon 01/20/2024
The sales person we worked with was fantastic. Nathan Dejesus was very professional, knowledgeable and helpful. He did not use a strong arm sales approach; but listened to our needs and questions and responded appropriately. I would not hesitate to recommend Nathan to others.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Good service, useful advice
byon 01/10/2024
My experience with Desiree Frank at Lia was quite satisfactory. My 2007 Accord needed a lot of work, and she pointed out a cheaper package to accomplish some of it. It was completed in a timely fashion, and appears competently done.
Only car before purchasing
byon 12/30/2023
I had a positive experience with Nathan Dejesus at Honda before my purchase. He was kind and personable, making the whole process enjoyable. He listened to my concerns and went above and beyond to ensure my satisfaction. Based on Nathan's exceptional qualities and outstanding service, I highly recommend introducing your family and friends to his abilities. However, I was deeply disappointed and frustrated with Honda's level of care when I picked up my car. While the customer service I received before purchasing the car was excellent, the experience upon pick-up was lacking. Despite paying for the car in full with cash and needing to travel the next day, Honda held onto my car for a whole week. Not only did Honda fail to provide a clean and detailed car, but there were discrepancies compared to the floor mat present during the test drive. I found dust, what appeared to be dog hair, and candy wrappers between the seats. Moreover, Honda's claim of a thorough inspection and cleaning was misleading. Overall, I am disheartened by how things turned out.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
1 Comments
Happy long time customer
byon 12/29/2023
Desiree Frank is awesome. She takes care of her customers, providing the best sensible advice while keeping them updated along the way. She has an extremely kind and approachable manner and can relay the technical information in a clear concise way. As long as she’s there, we’ll keep coming!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Exceptional Service from Nathan
byon 12/28/2023
I highly suggest collaborating with Nathan as he possesses exceptional qualities. He exudes a kind and personable demeanor, which is evident in his interactions with me. Nathan puts forth tremendous effort to ensure that I leaves Honda with a sense of satisfaction. However, it appears that he encounters certain limitations beyond his control. This does not deter his determination. Given his admirable qualities, I would strongly recommend acquainting family members and friends with Nathan's outstanding services. He will undoubtedly exert his utmost abilities to aid and assist you.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Lia Honda Northampton
byon 12/25/2023
I recently had the pleasure of receiving exceptional service at Lia Honda, and I cannot speak highly enough of Jill Fuduric. Her professionalism, attention to detail, and genuine commitment to customer satisfaction truly set her apart. Her friendly demeanor and dedication reflect positively on Lia Honda, making my visit a standout one. I highly recommend Jill Fuduric for anyone seeking outstanding service – she exemplifies excellence in customer care.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great job
byon 12/20/2023
Desiree Frank has been welcoming me for the last few years. Professional thoughtful and timely in all communications about the work in progress.
Great Customer Care
byon 11/20/2023
My car got a service and inspection at Lia Honda. Jill Fuduric was my service agent. She was extremely helpful and friendly and kept me up to date while I waited for my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great service
byon 10/23/2023
Representative Jill Fuduric was polite and informative. Service was quick and within the expected time frame.
Great Service Dept.
byon 10/21/2023
Dealership is clean, quiet an efficient.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service!
byon 10/11/2023
I recently brought my Acura RDX in for new tires to be mounted, balanced, and aligned. The did an excellent job and went over each step in a transparent way!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent to work with
byon 10/03/2023
Lia Honda was incredibly fast and great to work with. Our salesperson Alfredo Settembre was incredibly friendly, personable and straightforward. Everything we wanted to happen with the vehicle happened, and with incredible speed! I was reassured throughout the buying process, my options for financing were clearly explained and I felt like I was dealing with a friend instead of a cold sales experience. I highly commend Alfredo's skills in finding the vehicle that fits your family's needs, as well as answering any questions or requests that come up along the way.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Experience
byon 09/28/2023
Charming communicative and efficient with insurance experience. Amber Brainerd found the perfect used car for me. Can't imagine anyone better.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent service
byon 09/23/2023
Very professional and courteous, efficient. Desiree Frank was very helpful and thorough. Highly recommend her.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Friendly, understanding, & helpful
byon 09/22/2023
Joe Dubuc! That’s the guy. Always have a smile on his face, knows his stuff, gets the car in and out in a timely matter. Love working with him because he makes you feel comfortable and that everything will be done the right way!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Good experience buying car
byon 09/13/2023
We had a good time buying our used car from the Lia Honda dealership. As for the dealership, it was nice, we went in on a Friday and I brought the car home on Saturday. I had to pick up my registration on Monday and then got my car inspected on Wednesday. I don’t know if it had been earlier in the week and I was able to get my registration on Saturday (which I wasn’t able to) I would have been able to have had the car inspected before I picked it up so I didn’t have to come back for an inspection. So I’d recommend if you’re going to go maybe earlier than Friday. Our sales consultant Kahran Zafar was very kind, even came over to check on me on Wednesday when I had come back to get the car inspected. Would recommend working with him.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Wheels 🛞 in Gear!
byon 09/13/2023
Jaime Andrzeicik was my service agent. She was excellent. I highly recommend this dealer. She was calm, knowledgeable, reassuring, kind, helpful, and answered all my questions! Jaime knew to fix the aging breaks(from 2016) and also did inspection yay! Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
1 Comments