Great Deal...No Pressure...Ask for HanyWritten by johnnyw12781 on 07/10/16 07:59:59 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
After multiple emails, phone calls and visits to various dealerships...I decided to take a ride to DCH Toyota in Milford. I was greeted warmly in the parking lot by Hany, who complimented me on the vehicle I was driving. I told him "I'm glad you like it because you can have it." After that, we chatted about a new Highlander. I test drove it and liked it. I was only there about 20-30m. This made me happy because I hate wasting hours at car dealerships. The rest of the week consisted of casual texts and calls regarding prices and monthly payment options. I communicated with a few other dealerships, all of which were unable to put together a package like Hany did. To make a long story short, we made a deal without me visiting the lot again. Everything was done by text. It was perfect because I was home with my sick daughter all week and I didn't have time to negotiate in person. I finally told him "let's do it" and he put all the paperwork together and had it ready for me to sign so I was in and out in about 30m including the finance office. The last step was picking the vehicle up. I got a text around noontime the next day saying my new Highlander was filled with gas, registered, inspected, insured and washed....ready for pick up. It was the easiest deal I ever made and there was no pressure. Hany did everything from a-z. Ask for him when you go there. You can even tell him John Wallace sent you. He was a pleasure to deal with.