Service York Kia of Medford Car Dealership Medford Massachusetts | Edmunds
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York Kia of Medford Service Reviews

  • 60 Mystic Ave
  • Medford, MA 02155 (map)
  • Chat with Dealer
Service Rating:

Good work until you answer their surveys

Written by efields2 on 03/09/10 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

My Kia has been having stalling issues since December. I have brought it to this dealership at least 6 times over the past 4 months and they claim have been trying to find the issue. However, when I brought them copies of information I researched myself about what the issue might be, and then filled out one of their surveys stating I wasn't satisfied with their service, I received a nasty email from their Service Manager. I felt that it was acceptable to be honest that I was not satisfied that after the 6th time of my car being serviced, it was still stalling. On more than one occasion when I was driving, it would stall in the middle of an intersection. This was a serious safety issue, not just me bothering the dealership with an insignificant concern. This dealership has recommended that I seek repairs elsewhere and it looks like I will now.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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