Service Sentry Ford Lincoln Car Dealership Medford Massachusetts | Edmunds
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Sentry Ford Lincoln Service Reviews

  • 4100 Mystic Valley Pkwy
  • Medford, MA 02155 (map)
  • (855) 564-4413
  • Chat with Dealer

Service Reviews

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Service Rating Problem not solved By douglas on 08/05/17 08:16:50 AM PDT
Recommend this dealer? No

I had went in to check an issue regarding the keyless entry remote range of my car. I was then told that I had a check engine light that needed to be cleared prior to getting the range of the remote reprogramed. I had agreed for the service technician to resolve whatever the issue was that was cau...
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Service Rating Excuse to make me pay 200$ By mdebbarh on 07/14/17 06:20:33 AM PDT
Recommend this dealer? No

I went to see Sentry Ford to investigate a low headlight on my 2016 Ford Fusion, supposedly covered by manufacturer warranty. The dealership made me pay 200$ just for the diagnostic, saying that the bumper was changed and that voided the warranty. The issue had nothing to do with the bumper!
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Service Rating Terrible service mistake that could have cost me a fortune By Sanjeev on 05/23/17 11:01:59 AM PDT
Recommend this dealer? No

I hate to leave bad review but wanted to put this out to anyone's attention who is interested to correct this mistake from Sentry's service department. I got my car serviced and 5th Apr'17 and it was particularly a day of rush and they got my car serviced in time but forgot to tighten up the oil fil...
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Service Rating Worst Services By Worstservices on 11/12/16 05:57:21 AM PST
Recommend this dealer? No

If I could rate a no star I would, to begin with this company over charges with the body shop, never again will I or the people I know get my car fixed here again. Another issue is that the person who did my estimate of the total price of the car fix LIED ! & told me when the car was fixed I had to ...
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Service Rating Service is the worst. Do not come here!! By Roxx2255 on 08/02/16 01:00:28 PM PDT
Recommend this dealer? No

Service is just plain horrible. -general incompetence -couldn't properly diagnose a problem -attempt to shift blame -drag the service out by desiring insurance to be brought in -inability to give actual quotes, just general ideas of how much something will cost -disrespecting personal belongs...
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