awful service grava medfordWritten by brittneyfergie on 11/16/11 08:44:42 PM PST Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? Yes
So, I purchased a Jeep from Grava of Medford and when I went to get it expected.. at the Grava in Medford it FAILED inspection. First, I'm thinking how can they sell me a car that fails inspection then I began to think how can they not only sell me a car but it fails at its own inspection site! So after complaining and them fixing it for free of course and a HUGE hassle purchasing the car it was finally mine. Long story short after going to this service center multiple times because of multiple issues they got sick of me. And the last and FINAL time I was there they swore at me, they said I was arrogant and that I should respect THEM hah, such an awful business. I would NEVER recommend them ever.GO TO THE JEEP DEALERSHIP IN SAUGUS ON RT 1. BETTER SELECTION AND MUCH BETTER CUSTOMER SERVICE.