Massachusetts Dealerships - Gervais Kia of Lowell Massachusetts
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Gervais Kia Sales Reviews

  • 6 Industrial Ave
  • Lowell, MA 01851 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating I would never do buisness with them again Written by klussier on 01/26/17 06:01:44 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

We leased a 2016 Sorento in July of 2015. That is when I should have known to walk away from this dealership. The sales person was absolutely useless. She didn't know anything about the vehicle, and couldn't answer any questions about it. Then, when we went in to pick up the vehicle at the delivery ...
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Sales Rating Bad brakes Written by jowhowdoe2 on 03/16/16 01:23:25 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Purchased a car before I did , when I test drove it there was some brake noise sales person said it will go away. 1000 miles after (2weeks) the noise is still there and they didn't want to do anything about it. Service manager has an attitude and didn't want to spend the money to fix the issue
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Easy and pleasant buying experience Written by BillKillion on 09/08/15 06:38:56 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Susan O'Hearn is the salesperson that we bought the car from. She is laid back and friendly but on top of things. I absolutely hate buying a car because so many salespeople are pushy, slimy, and overall a displeasure to deal with. Susan is none of the above. Yeah, she wants to sell a car - that'...
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Sales Rating Great experience getting new car Written by criticalbuyer on 06/24/15 04:27:12 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have purchased/leased cars from Gervais before. The sales staff knows the cars thoroughly, found a car that fit my needs, listened to my financial desires, and established a deal to meet my goals. Service at Gervais has also always been a pleasant experience.
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Sales Rating Good Experience Written by TC62 on 05/19/15 06:27:14 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

No Sales Pressure. Would go back there to purchase another car.
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