Service 495 Chrysler Dodge Jeep Ram Car Dealership Lowell Massachusetts | Edmunds
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495 Chrysler Dodge Jeep Ram Service Reviews

  • 724 Rogers St
  • Lowell, MA 01852 (map)
  • (888) 485-0568
  • Chat with Dealer
Service Rating:

Extremely poor service and service advisors

Written by rgg670 on 01/07/08 12:00:00 AM PST Go back to Service reviews
Recommend this dealer? No

I have a problem with the tire pressure monitoring system on my vehicle. The vehicle has been in for this problem several times. Last time I went in they told me in order to fix the vehicle I should leave it for the day when the problem happens and they would then be able to fix it. Well that day came, and when I drove the vehicle off the lot, the problem is still present. I was told they did not know what the problem is and just add more air to my tires. Well adding air to the tires is a band-aid fix which could ultimately cause future problems such as excessive tire wear which in itself could result in an accident. I would highly recommend that everyone avoid this dealership both for sales and service. Why buy a vehicle from a dealer if they can't fix it down the road.

Dealership Experience

Were you satisfied with the quality of work performed on your vehicle? Not available Did the dealership complete the work within the timeframe promised? Not available Did the dealership provide you with an accurate quote of the work to be performed? Not available Do you feel the price paid for service(s) was fair and appropriate? Not available Did the dealer honor all commitments made? Not available

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