Service Commonwealth Kia Car Dealership Lawrence Massachusetts | Edmunds
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Commonwealth Kia Service Reviews

  • 1 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (877) 893-4042
  • Chat with Dealer
  • Awarded in 2013, 2014, 2015, 2016, 2017

Service Reviews

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Service Rating exceptional service By Richardconsoli on 09/27/16 10:25:45 AM PDT
Recommend this dealer? Yes

Lee the service rep was exceptional. He took care of me immediately and kept me informed of everything that was being done.
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Dealer Response

Thanks for your awesome review, Richard! I'm very happy to hear that Lee was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service... Read more

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Service Rating Commonwealth- oil change, leak in tire By Vblaszak on 09/22/16 11:10:23 AM PDT
Recommend this dealer? Yes

The service was excellent, friendly and efficient staff. The length of time to complete was accurate. Buddy was personable and helpful!
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Dealer Response

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please donít hesitate to contact me or visit us if you need anything else. Charlene - Customer Relations | info@shopuslast.com | ... Read more

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Service Rating great service By ontherdagain on 09/22/16 06:47:00 AM PDT
Recommend this dealer? Yes

Buddy was great from the time I came in and kept me updated on what was going on. I got a ride home and again picked up 3 plus hours later when car was ready. Love that you can get a ride home and not have to sit there for hours.
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Charl... Read more

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Service Rating Service survey By Leslie_C on 09/16/16 06:45:56 PM PDT
Recommend this dealer? Yes

They treat me like royalty!! Even without an appointment they got me right in and took care of my car expeditiously!!
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Dealer Response

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. We look forward to working with you again. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

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Service Rating Excellent Service By Lori_2161 on 09/16/16 06:49:03 AM PDT
Recommend this dealer? Yes

I love that you have a movie to watch while waiting. The person who took care of my car was friendly, polite and courteous. It is a pleasure to wait while my car was being work on.
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Dealer Response

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you. I will be sure to share your feedback with the entire team. Please let us know if we can ever help you in the future. Charlene - Customer Relations | info@shopuslast.... Read more

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