Service Commonwealth Honda Car Dealership Lawrence Massachusetts | Edmunds
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Commonwealth Honda Service Reviews

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Service Rating Great Service Waiting Room By pfab3 on 07/20/17 12:01:43 PM PDT
Recommend this dealer? Yes

I went in 7/17/17, without an appointment, needing an oil change & MA state inspection sticker. I had my 3 young kids with me. The service was quick and my kids loved the waiting/movie room. It was an enjoyable experience.
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Dealer Response

Thank you for the feedback! We are happy to hear of your positive experience at Commonwealth Honda, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Sincerely, Charlene - Customer Relations | i... Read more

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Service Rating Fast state inspection experience By zaedon5454 on 06/08/17 07:55:15 AM PDT
Recommend this dealer? Yes

I've given Commonwealth Honda an excellent review because of their quality work and outstanding customer service. Without making a prior appointment, I arrived at their service center on 22May17 to get a state inspection. Enrique Soto greeted me immediately, asked about the reason for my visit, an...
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Dealer Response

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincere... Read more

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Service Rating Inspection Surprise (a pleasant one) By mlemaitre on 05/27/17 06:08:42 PM PDT
Recommend this dealer? Yes

Went for an oil change and airbag recall on my Pilot. Service tech Lee Boudreau asked me if I was ready to get an inspection sticker, as this was my month. I was a bit leery... my tires are just so-so, and I've been holding out for a sale, so I was going to hold off the sticker for a bit. Lee volunt...
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Dealer Response

Thank you for taking the time to leave us this great review! I am happy to hear Lee could provide you with an excellent service experience. If you need anything else, please don't hesitate to contact us. Best Regards, Charlene - Customer Relations | info@s... Read more

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Service Rating 110,000 Mile Service By zaedon5454 on 04/25/17 12:58:37 PM PDT
Recommend this dealer? Yes

I've given Commonwealth Honda an excellent review because of their quality work and outstanding customer service. I arrived at their service center on 14Apr17 to address the maintenance minder code that popped up on my dashboard display. Charles Tsoukaris greeted me immediately, looked at my minde...
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Dealer Response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review. We really appreciate your recommendation. We look forward to working with... Read more

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Service Rating Great Experience By hrhonda on 04/10/17 09:01:27 AM PDT
Recommend this dealer? Yes

I took my Honda CR-V to Commonwealth Honda service center for Express Oil Service and for a airbag safety recall. The representative Mr.Martin provided me the right price and wait time. I did not have enough time to wait as it would take about 3 hours; Commonwealth provided the shuttle ride back t...
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Dealer Response

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we're glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Charlene - Customer Relation... Read more

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