Service Commonwealth Honda Car Dealership Lawrence Massachusetts | Edmunds
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Commonwealth Honda Service Reviews

  • 6 Commonwealth Dr
  • Lawrence, MA 01841 (map)
  • (888) 721-2614
  • Chat with Dealer
  • Awarded in 2013, 2014, 2015, 2016, 2017

Service Reviews

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Service Rating Great Experience By hrhonda on 04/10/17 09:01:27 AM PDT
Recommend this dealer? Yes

I took my Honda CR-V to Commonwealth Honda service center for Express Oil Service and for a airbag safety recall. The representative Mr.Martin provided me the right price and wait time. I did not have enough time to wait as it would take about 3 hours; Commonwealth provided the shuttle ride back t...
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Dealer Response

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and we're glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Charlene - Customer Relation... Read more

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Service Rating Express Service By mlemaitre on 03/18/17 01:03:55 PM PDT
Recommend this dealer? Yes

I showed up first thing on a Monday morning for an Express Service oil change for my 2004 Honda CRV. While I waited for the service, I asked the service advisor to check into a recall notice for my other 2007 Honda Pilot. He did this, verified parts availability, and gave me a time estimate so that ...
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Dealer Response

Thank you for leaving this wonderful review. We are please to hear everything went well for you during your recent service visit. Please don't hesitate to contact us for any future auto needs. Sincerely, Charlene - Customer Relations | info@shopuslast.com ... Read more

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Service Rating Service department rocks!! By Carla25 on 03/18/17 06:36:58 AM PDT
Recommend this dealer? Yes

Friendly staff - Buddy was great, he assisted me with all my needs; large, comfortable waiting room; service took less time than they told me.
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Dealer Response

Thank you for writing this five-star review of our service department. For all of our customers who walk through our doors we want to demonstrate world class service and nothing less. Please feel free to reach out to us with any questions or future auto needs ... Read more

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Service Rating Good Service By RODRIGORPS on 03/16/17 01:40:36 PM PDT
Recommend this dealer? Yes

The service is 100% professional and of a high quality. I always exchange engine oil with them and I am always satisfied with the manager TISH and her staff. I recommend Honda's for general services.
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Dealer Response

Thank you for the great review! We take pride in our customer service and do whatever we can to have our customers leave happy. We will share your comments with our team and please don't hesitate to contact us if you need anything else. Best Regards, Charl... Read more

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Service Rating Outstanding service center By toddgio on 03/16/17 05:35:13 AM PDT
Recommend this dealer? Yes

I have used Commonwealth for the last several years to service my aging Honda Accord. They have always worked with me to determine the most cost-effective way to keep my car running smoothly. The service people are professional and courteous and the prices are always great.
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Dealer Response

Thank you for taking the time to write this review and for your continued loyalty. If there are other things you need assistance with, do not hesitate to contact us again. Charlene - Customer Relations | info@shopuslast.com | Office Phone 978-687-3000

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