Massachusetts Dealerships - Planet Subaru of Hanover Massachusetts
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Planet Subaru Sales Reviews

  • 596 Washington St
  • Hanover, MA 02339 (map)
  • (855) 474-6945
  • Chat with Dealer

Sales Reviews

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Sales Rating A true "Un-Dealership" experience...You won't regret... Written by Joyceline on 01/09/18 09:24:22 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is a long review...scroll to the bottom to see list of Pros and Cons if you're in a rush. Ok...It's been 10 years since I last bought car...Last time when I was in a stealership, it was a nightmare (Quirk Nissan) Quirk changed the terms in my contract 3 times...and I caught them THREE times....
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Dealer Response

Hi Joyceline, Congratulations to you and Can on your new Crosstrek! It's always cool to see a car that's been made to order and yours is pretty special. Thank you for such a well written and detailed review, it sounds like details are your specialty! We love i... Read more

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Sales Rating My favorite place Written by Me17allen on 11/02/17 11:04:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I love Planet Subaru. They always do a great Job .Excellent sales people, no pressure and great inventory. I just bought my 5th Subaru and would not consider any other make as long as Planet is around. Great sales and great service
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Dealer Response

Thank for for recognizing our sales and service teams and doing business with us over the years. You and others who appreciate our unique approach allow us to recruit all these great people and offer the "undealership" experience. Best, Dale Lathrop, General ... Read more

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Sales Rating Planet Subaru Customer Service Written by ecspink on 09/29/17 12:13:54 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My husband and I bought a home and needed a vehicle that was large enough for us, a German Shepherd and two cats to drive cross country. After looking at many different SUVS, we decided the Subaru Outback was perfect for our needs. We went to Planet Subaru in Hanover MA and we were pleasantly surpri...
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Dealer Response

Thank you for recognizing Scott and Joe, and for sharing all these details about the process of buying a car at Planet. The pleasantness you describe is baked right in to the model, so it's no accident! Best, Dale Lathrop, General Manager

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Sales Rating My car buying experience Written by Ljlkell on 09/23/17 08:24:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

once I decided on the car I liked I went to planet suburu to test drive the Impreza.I chose planet Subaru after listening to my sister for years tell me how wonderful they were...she was 100% right .This was my most pleasant car purchase ever!
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Dealer Response

Thank you...we rely on friends and family to spread the word...we're not the typical dealership! Best, Dale Lathrop, General Manager

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Sales Rating Lost my License Written by krw8690 on 09/09/17 06:02:53 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Dealership was very friendly. Used car inventory onsite was excellent. My sales rep (Derek) was terrible. Not knowledgeable. Didn't provide anything I asked, and lost my license. Asked to take a copy for a test drive and never gave it back. I emailed him 1 hour later so say he has my license, he res...
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Dealer Response

KRW, we're sorry that your experience was not entirely positive as a result of the license. We do photocopy the license before a test drive (a requirement of our insurance company) and we've never had an occasion where we lost a license because we only need i... Read more

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