Massachusetts Dealerships - Direct Auto Mall of Framingham Massachusetts
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Direct Auto Mall Sales Reviews

  • 154 Waverly St Rte 135
  • Framingham, MA 01702 (map)
  • (888) 329-4934
  • Chat with Dealer

Sales Reviews

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Sales Rating bad experience Written by deni10 on 07/20/18 05:36:01 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

bad experience I bought 2015 escalade ha 20 days and we did not finish the process, after I bought the car no one called me in 20 days I called to search for information I live in Ga I never received photos and videos of the car. They are very attentive when I call but never returns the calls, aft...
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Sales Rating Not a good place to buy Car Written by Agakhurd on 05/07/18 04:44:32 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

This is the worst dealer to buy a car. To begin they wanted money up front before registration. Promise they would inspect the car it was not done, they removed the navigation chips, which the car had during the test drive, once you pay them they are not going to respond to your inquiries or problem...
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Sales Rating Very satisfied with our purchase! Written by AmberL on 03/08/18 10:39:44 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We love our 2016 CR-V purchased at Direct Auto Mall! We just had a service inspection at our local Honda dealer for extended warranty purposes and the results were that the car was in "perfect condition" and the engine was "spotless". A quality product and a low-fuss purchasing experience would de...
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Sales Rating The Auto Mall Experience! Written by Awesome-Experience on 09/15/17 06:33:48 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The Auto Mall dealership approach is different from others that I have experienced, but very effective and professional. My initial online and phone contacts were handled by Cynthia who answered all my questions and set up an appointment. When I arrived in the show room it was very busy but I was gr...
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Sales Rating Wasted Trip - Not an Honest Car Dealer Written by emoney on 04/10/17 05:49:29 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

They were not honest about the availability of a car I was interested in, I scheduled and received confirmation for a visit to Direct Auto Mall in Framingham by Veronica. When I arrived for my scheduled visit they told me the car I was interested in was out for service...and they could not bring it ...
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