Service Audi Burlington Car Dealership Burlington Massachusetts | Edmunds
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Audi Burlington Service Reviews

  • 62 Cambridge St
  • Burlington, MA 01803 (map)
  • (888) 225-4492
  • Chat with Dealer

Service Reviews

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Service Rating Top of the line service By ajaydaptardar on 04/06/17 09:53:44 AM PDT
Recommend this dealer? Yes

This would be second car that we've purchased from Audi Burlington. Our salesperson, Brian, was such a pleasure to work with. This was by far one of the best car buying experiences my family has had. We had our son accompany us for this visit. Brian and he became friends right away. On the day we pi...
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Dealer Response

Thank you so much for your terrific feedback! We value your business and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

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Service Rating Tim Sousa was awesome to deal with By Happygirl on 11/29/16 01:47:43 PM PST
Recommend this dealer? Yes

This was my first service appointment at the Audi dealer. I've had my A3 for almost 6 months and I Love it!! This service was for a recall. Tim Sousa couldn't have been nicer!! He explained everything to me and answered a few questions I had.. He was knowledgeable and very pleasant to deal with. I w...
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Dealer Response

Thank you so much for the great feedback! We pride ourselves on offering exceptional customer service, and I'm glad Tim was able to assist you. Until we have the opportunity to work with you again, take care! Best, Adnan Sehovic, General Manager

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Service Rating Fixing Flat tires on my 2016 Audi Q5 by Derek Brodeur By jhyde02 on 11/15/16 07:26:26 AM PST
Recommend this dealer? Yes

I had 2 flat tires on Saturday night and I called Burlington Audi dealership on Sunday and asked sales people a few questions around tires. Luckily, someone from the service side was working on this Sunday (My lucky break in an unlucky situation). I had my Audi towed in by Audi Towing service free o...
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Dealer Response

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Derek make that possible! If we can assist you in any way in the future, please do not hesitate to contact us. We are al... Read more

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Service Rating Great Service, Great Sales By Audi4ASpin on 11/07/16 05:46:38 AM PST
Recommend this dealer? Yes

Audi Burlington is one of the best Audi dealerships that I have had the pleasure of visiting, EVER. Their sales team is EXCELLENT and knowledgeable. I had the pleasure of working with a sales team member, Brian, who knew every detail about S5 I was interested in. Brian was enthusiastic about seeing ...
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Dealer Response

Thank you for your time and recommendation. We truly appreciate hearing feedback from our customers! Your satisfaction is our #1 goal. Should you need anything else, please do not hesitate to call. Best, Adnan Sehovic, General Manager

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Service Rating Q7 Service with Derek Brodeur By TRed15555 on 10/28/16 08:04:11 AM PDT
Recommend this dealer? Yes

Extremely satisfied with the level of service I received. Derek went above and beyond. Many thanks.
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Dealer Response

It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Adnan Sehovic, General Manager

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