Skip to main content

Audi Brookline, A Herb Chambers Company


308 Boylston St, Brookline, MA 02445 (map)
Today 8:30 AM - 8:00 PM
Sales Rating
Recommend:
Yes (4) No (2)
Service Rating
Recommend:
Yes (5) No (2)
Back to Sales Reviews

Dealership Sales Review

5 out of 5 starssales Rating
Unbelievable attention to detail!
Written by delzd3d on 04/14/2015
Brought my car in for a service and struck up a conversation with Scott M on the showroom floor as we admired an R8. That led to a "test drive" in a S5 coupe and a sharing of our automotive histories. After returning to the dealership, we sat down over a cup of coffee and expored the affordability of S5 ownership (not possible) but came up with a specific check list for A5 ownership. While Scott worked the order lists and nationwide inventory, I had the pleasure to meet Gabe D, the GM. About 45 minutes later, the three of us had located the exact car (recent port arrival) I wanted. Deal was done within ten minutes (inspite of my limited budget) with delivery in 4 days! I LOVE my NEW S-LINE A5! I received first rate service, from two people who truely went the extra mile to make sure I receieved exactly what I wanted. I had visited 5 other Audi dealers and had been told,"... this is all we have in stock..." repeatedly. Audi Brookline went above and beyond to please a difficult customer!
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
herbchambers on 04/15/2015
Dealer Response
Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Gabe Despres, General Manager
Report