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Customer Reviews of Copeland Chevrolet

5.0
Overall Rating
5 out of 5 stars(11)
Recommend: Yes (3) No (0)
Write a review: Sales | Service
5 out of 5 starssales Rating

Copeland Chevrolet

by Ed Brooks on 07/09/2023

Very satisfied with our experience, Michael Vieira our salesperson was very helpful.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

11 Reviews
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5 out of 5 starssales Rating

Copeland Chevrolet

by Ed Brooks on 07/09/2023

Very satisfied with our experience, Michael Vieira our salesperson was very helpful.

  • Recommend this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Customer

by Craig W. on 04/30/2023

Reliable service at a reasonable price

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starsservice Rating

Reliable service to get my car back on the road and keep it there!

by John RAV4 on 05/29/2022

Just had my car in for 50,000 mile service oil change and tire rotation to keep things running smoothly then… of course on Friday night of a holiday weekend popped a tire. Despite their busy schefule Copeland worked with me to get my car back on the road for work and family time. I always appreciate their open communication and timely service!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
1 out of 5 starsservice Rating

Poor Customer Service

by Christine on 07/14/2021

I brought my car in to have my air conditioner fixed. I got the call that my car was ready. I paid approx. $1,700 and drove away. Within 2 minutes, my vent was blowing hot air. I immediately drove back to the dealership and brought it to their attention. After about 30 minutes of them testing it, they came back and said something under the dashboard also needed to be fixed. I was not happy. They obviously did not check their own work or tested the air conditioner. The manager said it was tested and would run for 20-30 seconds, so it was fixed, even though hot air was coming out of the driver's side vent. When I expressed my concerns, the manager kept arguing that the air conditioner was fixed. He argued with my husband and me for at least 10 minutes. I was forced to leave my car there for another 4 days (4th of July weekend) and spent an additional $275. Their complete dismissal of my complaints and the unnecessary arguing was ridiculous and uncalled for. Horrible treatment of a paying customer.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

1 Comments

5 out of 5 starsservice Rating

Steven Franceschi

by Steven F on 07/05/2021

Pleasant and professional people

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Marie Murad

by mbmurad on 01/27/2021

I have had 3 purchases/Leases with Copeland Chevrolet, and every time they had my best interests at hand. My sales person Rick was very attentive to what I was looking for. I would recommend Copeland Chevrolet to anyone. Thank you,

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

5 out of 5 starssales Rating

Copeland Toyota/Chevrolet

by PMed3723 on 01/05/2020

A great team of folks to work with. My latest purchase makes it my 7th vehicle with the folks at this dealership group.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Copland Chevrolet

by Brett Mason on 12/20/2019

Always work with what you want and what you want too spend

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Copeland Chevy Review

by Bernadette on 05/16/2019

I had a great experience at Copeland Chevy getting my car serviced. Everyone was friendly and the showroom had ample room and comfortable sitting for me to wait and work while my car was being worked on. I will definitely continue to use Copeland Chevy for my future sales and service.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starssales Rating

Director of Facilities

by New Truck on 05/13/2019

It was an extremely positive experience, both my salesperson and the business manager made it all go very smoothly.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes
5 out of 5 starsservice Rating

Service

by Edmunds on 04/10/2019

Dad had his 2016 Chevy Cruz serviced on March 30,2019. Doug took care of everything. The service was great prompt and efficient.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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About our dealership

We have been family owned and operated in Brockton, MA since 1970. Copeland Chevrolet is here to serve you with a full line of new Chevrolet vehicles, and we take pride in helping you find the one that's right for you. If you're looking for reliable GM Certified or pre-owned cars in Brockton, our sales team can help with its no-pressure philosophy. Let us show you what a great Chevy dealer should be. We promise to make your car buying experience efficient and stress-free. Copeland Chevrolet also has Chevy Financing Options and a fully certified Chevrolet Service Center in Brockton.

Amenities
Complimentary Coffee
Rental Car Service Onsite
Cable Television
Express Service
Customer Lounge Area