Herb Chambers MINI of Boston Car Dealership Boston Massachusetts | Edmunds
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Herb Chambers MINI of Boston Sales Reviews

  • 1168 Commonwealth Ave
  • Boston, MA 02134 (map)
  • (888) 225-9217
  • Chat with Dealer
Sales Rating: Updated! (Previously 0.0 Star Rating)

Service Beyond the Call

Written by joem54 on 08/15/13 12:32:03 PM PDT Go back to Sales reviews
Recommend this dealer? YesUpdated! Purchased a vehicle from this dealer? Yes

How do you thank something like a car dealership, especially one that went beyond the call of duty on your behalf? My wife’s 2009 Mini blew three values over a 19 month period and since it was no longer on warranty, we were faced with significant repair bills. The Herb Chambers Mini of Boston Sales, Service and Management teams worked on our behalf with Mini Corporate so we never saw those bills. Finally, after the third valve blew, the Herb Chambers people put a deal together to get my wife a brand new 2013 Mini paying less per month than we were paying before. I don’t think “thank you” is adequate enough for all they did…Joe M.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Not applicable While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Not applicable Did the dealer honor all commitments made? Yes

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Thank you, Joe, for sharing your recent experience with us here at Herb Chambers MINI of Boston. I’m so glad that we were able to assist you and your wife and that we delivered on our promise of a first class experience throughout. We value your business and we look forward to serving your automotive needs for many more years to come. Best, Melissa Steffy General Manager Herb Chambers MINI of Boston

  • By herbchambers
  • on 08/19/2013
  • 08:26:32 AM PDT
  • (dealer response)
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