Service Passport BMW Car Dealership Suitland Maryland | Edmunds
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Passport BMW Service Reviews

  • 4730 Auth Pl
  • Suitland, MD 20746 (map)
  • (888) 416-6351
  • Chat with Dealer

Service Reviews

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Service Rating Tires replacement and alignment for my X5. By smsheikh on 12/30/16 01:33:56 PM PST
Recommend this dealer? Yes

I was very impressed by the attention to detail and openness demonstrated by Ray Frye, the service professional I was assigned to. When it turned out that the work was going to take longer than scheduled, Ray immediately arranged for a loaner vehicle which allowed me to keep my engagement. I total...
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Service Rating Annual service for my BMW X5 By pjmalvaso on 11/20/16 07:13:08 AM PST
Recommend this dealer? Yes

Passport makes you feel like family!!! Absolutely the best customer service across the world. I am a retired Colonel, lived in Asia, Europe and across the good old USA---Passport ranks far above all other customer service centers--even those great Mercedes centers in Germany.
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Service Rating Great Service from Passport By Airborne on 11/01/16 05:54:45 AM PDT
Recommend this dealer? Yes

Kudos to Passport's Joey Kesterman, his total commitment to customer satisfaction is without equal. I feel like a celebrity at Passport. Keep up the great work, it really makes a difference
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Service Rating Service Job Well Done! By beemer22 on 08/08/16 12:06:16 PM PDT
Recommend this dealer? Yes

Michael provided good customer service regarding my vehicle and would definitely buy my next car at Passport.
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Service Rating Great Customer Service By greganderson1 on 03/22/16 01:11:43 PM PDT
Recommend this dealer? Yes

I recently had our BMW serviced at Passport BMW and the service especially the Customer Service Advisor Mr. Michael Jenkins!! We simply cannot recommend him to highly!!! He and the staff really made the experience extremely pleasant. In particular, Mr. Jenkins clearly worked tirelessly and assiduo...
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