Service Sport Honda Car Dealership Silver Spring Maryland | Edmunds
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Sport Honda Service Reviews

  • 3201 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (877) 701-7646
  • Chat with Dealer
  • Awarded in 2014, 2015, 2016, 2017

Service Reviews

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Service Rating Horrible Customer Service By Liz on 11/24/17 04:48:30 PM PST
Recommend this dealer? No

Hi everyone! Two years ago I? bought Honda CR-V from this deelership. My ?engine light? came on and I? decided to go check it out. Drove up to the service department at 6:40 am, first one in line and at 7 am I? was able to drive in. This older gentleman that works there asked me why I? was there to...
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Dealer Response

Liz, I am sorry to hear that you were unsatisfied with your recent service visit. I spoke to our service advisor about this incident to make sure that he does not come off as rude to a customer again. Unfortunately, some service diagnosis, like a check engi... Read more

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Service Rating Sport Honda, Silver Spring, MD By DPASMAN on 01/31/17 08:20:45 PM PST
Recommend this dealer? Yes

I have used Sport Honda for service ever since I bought my first Honda in 2006 (we now have two). Jack Francis is the service representative that I always ask for and Jack is terrific, telling me what work is needed and what work is not. The service prices may be higher then what one would pay at ...
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Dealer Response

DPASMAN, Thank you for reviewing Sport Honda on Edmunds. We truly appreciate your business. Jack is a great advisor who has been with our dealership for year. There truly is a benefit to having a long term staff that specializes and focuses on just Hondas. ... Read more

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Service Rating Delay part order and No communication from dealer service dept By randyle0928 on 07/14/16 06:53:51 AM PDT
Recommend this dealer? No

So same thing happened. I was told part would come in on Monday, and no calls on Monday. Today Tuesday, called and asked for rep who took care of my car, and she was off today. I would think nobody would call me Tuesday either. One more chance Sport Honda. I will wait until tomorrow as I was pro...
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Dealer Response

Randyle0928, As I said last week, if you could please contact me directly at 240-560-5550 or rfogarty@sportautomotive.com, I will make sure that this is taken care of immediately. Without knowing your name or having any contact information, I am unable to a... Read more

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Service Rating Worse Experience Ever By elopez108 on 07/07/16 01:15:26 PM PDT
Recommend this dealer? No

I own three cars, Acura TLX, Honda Civic, and Honda Odyssey. I have took both my Honda cars to Honda Sport for oil changes and other things that they needed to get done, this was my first time taking my Acura for an oil change. From the start when I walked in I did not get greeted and the rep that ...
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Dealer Response

elopez108, I apologize for your recent experience at Sport Honda. All of our customers are extremely important to us. Since you have been a long time customer and have brought many of your vehicles to us, I hope you know how much customer satisfaction means... Read more

All Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Used Car Purchase By Michael321 on 08/04/15 10:12:26 AM PDT
Recommend this dealer? Yes

I just bought a 2012 Infintiti EX35 from James Wong at Sport Honda. He was fabulous -- so patient, straightforward and honest -- that it made the whole used car buying experience remarkably smooth. I found the subsequent financing arrangements with Brian likewise clear and understandable, so I wou...
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