Maryland Dealerships - Herb Gordon Subaru of Silver Spring Maryland
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Herb Gordon Subaru Sales Reviews

  • 3161 Automobile Blvd
  • Silver Spring, MD 20904 (map)
  • (866) 832-0631
  • Chat with Dealer

Sales Reviews

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Sales Rating New Car Buying Experience Written by Raafzilla on 03/14/18 06:35:01 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is our second purchase from Herb Gordon and it seems the company, its employees, do all of the things in a friendly, helpful, integrous way. Quite different than I remember car purchasing experiences of my past -- and that's going back a long, long way. Of course, the dealership needs to make m...
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Dealer Response

We are delighted our team provided another excellent purchasing experience. Please don't hesitate to reach out if there's anything additional we can do for you!

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Sales Rating Great place to buy or service a car Written by ogre_socialis on 11/14/17 04:25:42 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

The folks at Herb Gordon made buying my car an all-around great experience. I used the build tool on the Subaru website and took the information in with me. I talked with Gary Grace and after a test drive and about 30 minutes of discussion I had decided I was going to buy the car, they just had to f...
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Dealer Response

Good afternoon. In response to your review, I want to take the time to thank you for praising Herb Gordon Subaru. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfac... Read more

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Sales Rating Would do it Again! Written by shellpol on 11/02/17 10:04:37 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Gary Grace (sales) and Bryan (finance) made the experience so pleasant that I would definitely do it again....in 10 years!
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Dealer Response

Thank you for taking the time to review us! Herb Gordon Subaru strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service i... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating New purchase. Written by elliottcrs on 09/10/16 09:35:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This is my second Subaru from Herb Gordon and each experience has been wonderful. They are fair, personable and responsive. I do not hesitate to recommend them, and I love my Subaru
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Dealer Response

Herb Gordon Subaru appreciates your considerate review. We are pleased to hear that your experience with us was a great one! Please do not hesitate to stop by with your new Subaru for a checkup! Thanks again, and we hope to see you again here at Herb Gordon... Read more

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Sales Rating Super sales experience Written by 1engineer1 on 08/09/16 12:57:24 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I were extremely pleased with our Subaru Forester purchase from Herb Gordon Subaru in Silver Spring. Sure, we had to travel a little further to get to the facility, but it was well worth the effort. The salesperson, Sue Ireland, was outstanding – she was both professional and personal....
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Dealer Response

Thank you for your encouraging review of Herb Gordon Subaru. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personall... Read more

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