Maryland Dealerships - BMW of Silver Spring of Silver Spring Maryland

Sales Reviews

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Sales Rating Ronald is the best! Written by Cynnnnnnn on 06/15/17 05:17:34 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Ronald made our 1st BMW buying experience nothing short of amazing and may I asked simple. He negotiated with finance department and got us a lower rate. He is extremely knowledgeable and honest salesman. If I'm need of a BMW, ask for Ronald!
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Dealer Response

Hello and thanks so much for your positive feedback! We are very glad to hear that Ronald was able to assist you in your purchasing experience. I hope you enjoy your new BMW! Moving forward, please do not hesitate to stop by for a visit should you need any m... Read more

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Sales Rating I love my new car Written by EvanNaill on 06/02/17 06:22:37 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had never purchased a BMW before so I made sure to do my research and I found a perfect car for me on their website. I actually bought the car before they could even take pictures and upload them to the website. Because they only had the car for a day before i bought it, they let me point out mi...
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Dealer Response

Hi Evan – BMW of Silver Spring would like to congratulate you on your new BMW! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you ag... Read more

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Sales Rating Karen Herbert is the best hands down! Written by mykeep on 05/31/17 10:06:33 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I will probably never go to another car dealership as long as Karen Herbert is still working as a sales person here. She is amazing! She did not waste my time trying to convince me to buy out of my budget and made sure I had every feature possible with the car I did purchase...all within my budget...
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Dealer Response

Hi – BMW of Silver Spring would like to congratulate you on your new purchase! It was a great experience for Karen and our team to introduce you to your new vehicle. If you should have any further questions or want a little more insight on your car as you set... Read more

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Sales Rating 2015 BMW X1 Written by jvecmd3 on 05/17/17 11:48:54 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

This was my first vehicle purchase experience with BMW of Silver Spring and it was excellent. Karen Herbert was very welcoming, knowledgeable, responsive, and made the auto buying experience pleasurable. I will be back to see Karen for future purchases!
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Dealer Response

Good afternoon. BMW of Silver Spring is delighted to hear that your car buying experience was a memorable one! We are also pleased that Karen was able to assist you with your purchase. As you settle into your new vehicle, please do not hesitate to stop by fo... Read more

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Sales Rating Happily driving a new BMW Written by wdp0303 on 04/28/17 03:14:32 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I was at the end of a lease and wanted to replace the vehicle. I had very specific requirements and was extremely impressed at how much effort Karen Herbert put in to finding me the vehicle I wanted, at a surprisingly lower price than I expected.
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Dealer Response

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Karen and the team! If you should have any further questions or want a little more insight on your BMW, please don’t hesitate to contact u... Read more

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