Ourisman Mazda of Rockville
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sales Rating
Go elsewhere
Written by 05/09/2017
onHad to ask for a salesman's help after milling around in the showroom. Got my name wrong, so mail sent to my address had the wrong name. Service dep't fixed the name issue when I had my free first oil change. (Of course I haven't been back). Never received a CSI survey. Was charged for "tire disposal" although I didn't even trade in a car. (As if that would have been appropriate then). I was stupid to buy here, but I won't make that mistake again. Could say more, but this is enough.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes