Maryland Dealerships - BMW of Rockville of Rockville Maryland

Sales Reviews

Sort By:
Sales Rating Certified Pre-Owned was in an Undisclosed Accident Written by AdrielH on 02/08/17 06:04:50 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I was so excited to buy a BMW after driving a minivan for 12 years! Twins are now 12 and it was time for mom to have a fun, but still safe car! But unfortunately shortly after the purchase of a certified pre-owned BMW (2014 x3) a series of trips to the service department determined that prior my ...
Read the full review

Dealer Response

Adriel, We appreciate your feedback about BMW of Rockville and take your concern very seriously. We have in fact tried to reach you several times by phone however you did not accept or return the call. We then responded to you by e-mail. Our professional se... Read more

All Comments (1)
Sales Rating Undisclosed damage to pre-owned car Written by keithNoom on 08/08/16 04:18:39 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I purchased a pre-owned 2015 BMW X4 from this dealer and noticed a stone chip in the windshield within 5 minutes of driving away. I returned with the car and they insisted that the damage happened after I drove it off the lot. I called an auto glass company to fix the chip at my expense. When th...
Read the full review

Sales Rating Horrible experience! Unethical team! Written by NewYork15 on 02/22/16 09:31:51 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealership had the vehicle I wanted. I spent the entire day Saturday working with Scott Sohn and Elias Contianes to put a deal together since it was an out of state purchase and I didn't want to waste me time driving down 5 hours and 5 hours back if the deal was not going to happen. Well, we ...
Read the full review

Sales Rating Quick and Efficient Service! Written by CruisinInStyle on 10/02/15 11:57:00 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I certainly wanted to share my car buying experience, as it was the actually a pleasure! I came in and was shown the perfect vehicle and was quickly walked through its purchase by a knowledgeable and professional salesman by the name of Ivan Johnson, Jr. I recommend giving Ivan the opportunity to ...
Read the full review

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating An impecable experience full with Excellence, Fun and Compedence Written by innayis on 04/26/15 10:14:10 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We never thought that it would be easier to buy a car than buy groceries! Kudos to the e-Commerce manager David Lawell who responded immediately to our inquiry and arranged for car testing next day and anticipated every thought we had, to the client advisor Charlie Perez who was so kind, knowledge...
Read the full review

ADVERTISEMENT
ADVERTISEMENT