Unprofessional!Written by purpledoggy on 06/10/12 07:10:50 PM PDT Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No, Poor experience with dealer personnel
We were in the market for a Honda Odyssey EX. After talking to a co-worker he recommended Heritage Honda Parkville. Boy will he get an earful when I get to work tomorrow. We had a trade in that we wanted to get close to payoff for which we bought from Heritage Mazda in Bel Air. After talking to Rich he appraised the car and said it had "issues" (a scratch in the hood). He quoted us far below what three other dealers have offered (all of them said the car was in excellent condition). After asking if he would meet the price quoted to us by Heritage Westminster he went in the back and called Westminster and told them our trade in had major issues and not to deal with us. He came back out gloating that he called Westminster and they no longer wanted to give us the price they had quoted. I've dealt with car salesman before but never have I seen such unprofessionalism! I'll drive to California to by my next car before I ever dream of dealing with Heritage Parkville again!