Maryland Dealerships - Heritage Mazda Towson of Lutherville Maryland
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Heritage Mazda Towson Sales Reviews

  • 1630 York Rd
  • Lutherville, MD 21093 (map)
  • (844) 296-0494
  • Chat with Dealer
  • Awarded in 2015, 2016, 2017

Sales Reviews

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Sales Rating Top Notch Team at Heritage Mazda Written by MattDornic on 08/29/17 06:10:36 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Incredibly impressed by everyone at this dealership -- from our sales consultant Andrea and the internet sales manager Jody to the business manager Valerie and GM James. We had the unfortunate pleasure of getting to know everyone well because we ran into a number of issues (weird out-of-state DMV r...
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Dealer Response

Thank you Matt for taking the time to review us! Heritage Mazda Towson strives to provide an exceptional experience for all customers and it gives us great pleasure to know tThank you Matt for taking the time to review us! Heritage Mazda Towson strives to prov... Read more

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Sales Rating No hassles, no BS Written by Cx52017 on 07/23/17 01:35:41 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have always dreaded buying a new car with my past experiences leading me to expect a disingenuous, difficult, and altogether unpleasant interaction with my sales person and management. My experience with Bo, (Jimmy Hudson) however, was of a completely different nature. Bo was respectful of my time...
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Dealer Response

Good morning – Heritage Mazda Towson is delighted to hear that your car buying experience was a memorable one! We are also pleased that Bo was able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by ... Read more

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Sales Rating Terrible Customer Service and Toxic Management Written by Ed_Rose on 07/02/17 09:59:33 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Do not work with Craig or Jody. Terrible communication and toxic leadership. I had an appointment this morning at 9:30am to see a used car with Craig. I arrived about 9:40am and was told the vehicle was not available as it was still being serviced and prepared for sale. I was told on Thursday th...
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Sales Rating Tom P is the best!! Written by Adrienne on 06/01/17 07:02:50 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My experience with Heritage Mazda was very positive, and my family and I cannot say enough good about our sales consultant, Tom Perreault. We found him to be an extremely knowledgeable and talented salesman with a great deal of integrity and personality. He leased me a gorgeous 2017 CX-5 and was so ...
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Dealer Response

Adrienne, thanks so much for your positive feedback! We are very glad to hear Tom was able to assist you in your purchasing experience. I hope you and your family enjoy your new 2017 CX-5. Moving forward, please do not hesitate to stop by for a visit should yo... Read more

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Sales Rating Happy Mazda Owner Thanks to Heritage Mazda Towson Written by newmazowner17 on 05/24/17 05:59:47 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My wife and I bought a new Mazda from Heritage Mazda Towson in March. Our experience was all favorable - not a single thing to be unhappy about. In fact, it was so favorable that we went back two months later to buy ANOTHER new Mazda - same dealer, and same sales rep - Tom Perreault. Tom was a great...
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Dealer Response

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Tom led you to your new Mazdas, and we will certainly share your feedback with them. Please do not h... Read more

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