Service Academy Ford Sales Car Dealership Laurel Maryland | Edmunds
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Academy Ford Sales Service Reviews

  • 13401 Baltimore Ave
  • Laurel, MD 20707 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Ms By mschristine3 on 10/16/17 08:35:17 AM PDT
Recommend this dealer? Yes

The customer service representative Jennifer was excellent in communicating with me. She listened without rushing me. She was very pleasant to work with.
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Service Rating Excellent team By johnedge on 09/23/17 08:37:10 AM PDT
Recommend this dealer? Yes

The team on site is very polite and helpful. They were professional and did exactly what was requested.
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Service Rating Honest Service By Chelle2385 on 08/27/17 05:09:22 AM PDT
Recommend this dealer? Yes

Very courteous and I honest about what was going on with my truck. I would definitely recommend to others and glad I have a service center close to me.
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Dealer Response

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're thrilled that our team earned your recommendation. Please let us know if there is ever anything else we can do for you! Safe travels!

All Comments (1)
Service Rating Great Experience By dopkick on 08/14/17 08:07:00 AM PDT
Recommend this dealer? Yes

The service department and body shop at Academy Ford was excellent - very communicative, friendly, and helpful. They did a great job and the work was done promptly.
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Service Rating Great service - skeptical on car itself By nasaken on 07/16/17 04:10:14 AM PDT
Recommend this dealer? Yes

Kevin and staff were excellent as always. They found the problem, fixed it, and got back to me in a timely manner... The only problem is the vehicle - many more problems than expected (car was towed in for a different problem yesterday). Can we say lemon?
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