Maryland Dealerships - Academy Ford Sales of Laurel Maryland
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Academy Ford Sales Sales Reviews

  • 13401 Baltimore Ave
  • Laurel, MD 20707 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Exceptional customer service displayed by your team!! Written by meemee198 on 11/01/16 06:30:04 AM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Nicole Smith was extremely helpful and very knowledgeable about the industry. Michael Webb worked extremely hard to get me the best possible deal...great sales manager. Brent Cleveland took care of the documents for financing loan. He explained all the documents in detail. Great customer service ...
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Dealer Response

It is great to read such wonderful comments about your recent experience with us! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

All Comments (1)
Sales Rating Great Job. Written by Curt_from_PA on 07/01/16 02:27:54 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Car purchased on 6-30-2016. Miles and Malcolm were terrific. There were a few wrinkles in the negotiation process (I think due me being handled by several different folks due to staff's days off) and I was concerned that I might drive 2 hours from home and have a bad sales experience (which is all...
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Dealer Response

We appreciate your feedback of our Staff's outstanding service, ,Curt_from_PA! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again soon!

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Sales Rating Quick and Painless!! Written by StephaniR on 06/23/16 02:50:47 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I appreciate everything this dealer did for me. Miles went above and beyond, even delivering my floor mats to our home (on his day off!) when I was unable to pick them up.
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Dealer Response

Stephani thank you for sharing your experience.

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Sales Rating Easy, no stress experience Written by LewesGirl on 06/20/16 08:00:57 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Start to finish, the process was easy and stress free. They helped me find the perfect car. I have not been car shopping in 15 years and I was pleasantly surprised with the entire process. Very knowledgable and friendly staff, genuine people...no hard sales.
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Dealer Response

Thank you for sharing your experience! We hope to see you again!

All Comments (1)
Sales Rating THE Place To Buy! Written by BigFan46 on 02/24/16 06:54:53 PM UTC
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I bought my 2013 Lincoln MKX here, working with Miles Washington and Sales Mgr. Scott Richmond. Both were straightforward and forthcoming with answers to my questions and info on this vehicle. They were flexible, VERY easy to work with and provided a killer deal, including the trade value of my 200...
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Dealer Response

Thank you for taking the time to share your experience here and on Facebook. That is awesome and we so appreciate it.

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