Maryland Dealerships - Massey Hyundai of Hagerstown Maryland
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Massey Hyundai Sales Reviews

Sales Reviews

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Sales Rating john Written by JohnSto on 12/29/16 05:36:34 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

I purchased a 2017 Huyndai Sonata Sport on December 28,2016. Before I had driven 20 miles from the dealership the front left tire failed. I returned immediately to the dealership and they said that I needed a new tire because There was a screw in the tread. They charged me a 165.00 dollars for th...
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Comments (1)
Sales Rating Deceptive sales tactics Written by nicolas on 12/01/16 09:50:04 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Although I am very happy with the car so far the sales experience left me with a very bad impression. Allow me to explain. Their site at http://www.masseyauto.com/new-inventory/index.htm?make=Hyundai&model=Elantra&trim=SE+w%2FPZEV&sortBy=internetPrice+asc& is advertising a Hyundai Elantra SE for 1...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Don't go there Written by mrsgordon3 on 03/21/15 01:15:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

Misleading info on their website. Elantra seems to be around 16000 on website...you get there and its $20000. For them to give u an estimated monthly payment they pull your credit, ask for 3 references and your bank account number! ! And then they will not reveal the interest rate they used. Their...
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Sales Rating Extremely unprofessional, shoddy way to do "business". Avoid. Written by car_shopper_ on 12/10/13 08:05:27 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I've communicated to the dealership online first. Asked for a price breakdown on a new Elantra. Cheapest base model. Answer: "no way - only in person". I dropped in. A soft-spoken "front line" person had only one problem. He didn't know anything and was just relaying questions and answers to-from in...
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Sales Rating DISAPPOINTING Written by wtyiese on 08/01/13 10:18:01 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was very disappointed with my service at Massey. My husband and I went to this dealership because of the discounts they were offering online for the 2013 Elantra, only to find out the discounts applied only to certain things which were not listed online. For example you had to be military, college...
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