Maryland Dealerships - Brown's Toyota of Glen Burnie of Glen Burnie Maryland
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Brown's Toyota of Glen Burnie Sales Reviews

  • 7167 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • Chat with Dealer

Sales Reviews

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Sales Rating Bought a car in about 2 hours. Written by Rose22Alice on 10/31/16 04:27:18 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

A quick and fair price. Came back with a fair price in about 10 minutes. We went to eat, came back and signed the paperwork and drove the car home.
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Dealer Response

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, John Stefero - General Manager - john.stefero@brownscar.... Read more

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Sales Rating Do not shop here Written by firsthonda2016 on 04/19/16 04:53:20 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

After being promised that we would get a better price on a vehicle that we were looking at, my husband and I went back in and they were completely dishonest. They kept the price the same and added in taxes,fees, tags, etc while saying they gave us a better price. Not only were they dishonest, they i...
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Dealer Response

I've read your review and I'd like you to know that we take your feedback very seriously. It was most certainly not our intention to give you a bad experience. This is not how we operate our business and your feedback is very seriously taken. I would be very t... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating Buy Happy Somewhere Else! Written by mykeboss819000 on 09/22/15 03:56:59 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

Please, if you are reading this, know that this dealership should be avoided at all costs. They are dishonest. Not only that, but they refuse to give paying customers any respect by avoiding them at the first sign of trouble. I had issues with them when buying a new car and having them payoff my old...
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Dealer Response

Thank you for taking the time to share your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. ... Read more

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Sales Rating A great experience Written by theazlit on 09/12/15 06:16:58 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Alan Adams is the very best salesman I have ever had the pleasure to work with. His demeanor and customer focus are the very best I have experienced.
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Dealer Response

Thanks for this marvelous review! We are so pleased that Alan was able to provide you with such exceptional service. We look forward to working with you again in the future! Best regards, John Stefero - General Manager - john.stefero@brownscar.com

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Sales Rating New 2016 Camry Written by BevsCamry on 09/04/15 02:50:40 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Been a customer of Matt in Service for over 10 years. He is the reason that I came to Brown's for a new car. He refered me to Alan - who made my buying experience a pleasure. Give them both 100% recommendation.
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Dealer Response

Thank you for taking the time to share your feedback! I am very pleased to hear Matt and Alan have earned your repeat business. We appreciate your recommendation and we look forward to seeing you again soon! Best, John Stefero - General Manager - john.ste... Read more

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