Brown's Honda City Service Reviews - 2
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Brown's Honda City Service Reviews

  • 7160 Ritchie Hwy
  • Glen Burnie, MD 21061 (map)
  • Chat with Dealer

Service Reviews

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Service Rating #1 Service Department By BrendaSmith1 on 10/24/16 09:40:48 AM PDT
Recommend this dealer? Yes

Very professional, efficient quick service. Lovely large waiting room with office areas provided for your work needs. Mike is very professional and takes the time to entertain any questions I have.
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Dealer Response

Brenda, thanks so much for this 5-star review about your service experience! We always enjoy hearing from our customers. I am pleased to hear that our team has consistently been helpful and accommodating during your visits. Our goal is to provide quality custo... Read more

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Service Rating Great service at Browns Honda in Glen Burnie! By PaulFT_ on 10/19/16 07:47:24 AM PDT
Recommend this dealer? Yes

Michael Gerdes, Service Manager, is professional and friendly. Service Area is clean and my service was performed quickly and thoroughly.
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Dealer Response

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sin... Read more

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Service Rating Great Service! By DonHondaDriver on 10/16/16 04:44:19 AM PDT
Recommend this dealer? Yes

Great customer service by the service manager Jennifer. The completed the work in a timely manner and met all expectations.
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Dealer Response

Thank you for your wonderful remarks, which I have shared with Jennifer. We are thrilled to hear that you enjoyed your service experience. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. B... Read more

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Service Rating MyAccord By sgeddie1 on 10/15/16 01:50:33 PM PDT
Recommend this dealer? Yes

Brown's has been the only place that has service my car since I purchase it in July 2014. I love the service Jennifer provides any time I have come to Brown's. However, my car has been making a rattling noise since my brake fluid was changed. I have been unable to get an appointment that works wit...
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Dealer Response

Thank you for your kind words! We appreciate Jennifer as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved ... Read more

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Service Rating Overall Pretty Satisfied By BigChet on 10/12/16 01:06:25 PM PDT
Recommend this dealer? Yes

A lot of work done and it's running almost like new! Overall I am pretty satisfied with the exception of the $30 wash job that left the interior smelling like dirty moldy old water.
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Dealer Response

Thank you so much for your kind and honest review of Brown's Honda City. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Tim Eubank - General Manager - tim.eubank@browns... Read more

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