Criswell Nissan Car Dealership Germantown Maryland | Edmunds
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Criswell Nissan Sales Reviews

  • 19574 Amaranth Dr
  • Germantown, MD 20874 (map)
  • (855) 995-2204
  • Chat with Dealer
Sales Rating:

A Dealership with Integrity

Written by lasbury on 07/26/12 08:14:42 AM PDT Go back to Sales reviews
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

My car buying experience at Criswell Nissan actually allowed me to put the word "enjoyable" back into my volcabulary for this process. From the moment I walked in the door I knew I was in for a pleasant experience. Swann Kim definitely understands how a professionally run sales floor can give a prospective customer confidence in their decision to visit Criswell. My salesperson, Kwame Otchere, was terrific. His knowledge of the product and his patience as I test drove several different models was appreciated. I was ever given the feeling that I was being rushed or that he needed to be anywhere but helping me. When it came time to complete my deal, the finance manager worked hard to secure me the best rate possible, and Krystie Zhang made the closing paperwork easy to understand while not trying to pack on extras that other dealers have bombarded me with in the past. I also take this a good sign that Nissan believes its cars are manufactured well enough that they don't need all the "extras." I was so pleased with my experience, that when I informed my daughter that I had found a Nissan dealership that I would highly recommend, she went to talk to them the next day and a day later ended up with the car she had been hoping that could find for her. I can recommend this Nissan dealership without any hesitation.

Dealership Experience

How quickly did the dealer respond to your email inquiries? Less than 8 hours While you were at the dealership, did you feel the dealership used your time well throughout the purchase process? Yes Did the dealer honor all commitments made? Yes

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