Service King Volkswagen Car Dealership Gaithersburg Maryland | Edmunds
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King Volkswagen Service Reviews

  • 979 N Frederick Ave
  • Gaithersburg, MD 20879 (map)
  • Chat with Dealer

Service Reviews

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Service Rating Bad Advice and No Response to Complaint By CfASFriend on 01/02/18 03:09:17 PM PST
Recommend this dealer? No

I took my VW GTI, which I bought at King last year, for its 10,000 mile service. I had received a coupon for synthetic oil, but did not realize that VW recommends it (I would not have bothered otherwise). The service writer did not ask if I had their coupon and did the oil change and such. Only l...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating Awful Service Team - Lemon Sold By goodwill2 on 11/21/15 01:57:31 PM PST
Recommend this dealer? No

It is unfortunate to say that I trusted this company with my vehicle as years ago I had much better experiences but when you purchase a car then a year later it starts having problems and the following year exhaust your extended warranty and you find yourself spending more than you owe yet they keep...
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Service Rating Horrible Service and attitude By johnnybumps on 02/22/11 05:27:15 PM PST
Recommend this dealer? No

First issue: I received a notice in the mail for my car model recall at approximately 15,000 miles. The recall was regarding the DSG Transmission, which I was having trouble with. In. I took my car back to the dealer for per the recall for repair. King VW Dealership said they fixed the recall proble...
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Service Rating Dishonest By zich6 on 02/20/10 12:00:00 AM PST
Recommend this dealer? No

Flushed the power steering fluided 2 weeks before visit, then they told me I needed a flush.
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Service Rating The best service in town By cloudyday13 on 04/07/09 12:00:00 AM PDT
Recommend this dealer? Yes

I have had great service at King VW. You really need to find a mechanic you can trust. You can't just take it to someone and think they are not going to rip you off. King VW has been loyal to me. Service employees work on commission. Give them an attitude and they'll up the price on you. There...
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