Maryland Dealerships - Fitzgerald Subaru of Gaithersburg of Gaithersburg Maryland
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Fitzgerald Subaru of Gaithersburg Sales Reviews

  • 904 Russell Ave
  • Gaithersburg, MD 20879 (map)
  • (888) 629-7843
  • Chat with Dealer

Sales Reviews

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Sales Rating Purchase of Forester Written by ZXCVBNM on 03/08/17 04:58:10 AM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We had Bikash (Bik) Shrestha for our sales contact and he did an excellent job. I would recommend him highly.
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Dealer Response

Thank you for your kind words for Bikash and FitzMall Gaithersburg Subaru! Feel free to reach out to us if you have any questions at all.

All Comments (1)
Sales Rating Dishonest Written by ImSoMad on 12/15/16 04:43:54 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First you need to know that a majority of the 5 star reviews on this site are submitted by employees of the dealership. Secondly when I bought my first car from this dealer I had to repeatedly deny 'gap' coverage. Not only does my current insurance cover it but it's also something I did not care to ...
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Dealer Response

Thank you for sharing your feedback with us. Our sales manager, Cathy Ruyter, would like to speak to you about your experience. Please give her a call at 301-670-4800. We look forward to hearing from you.

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Sales Rating Bought A Subaru Impreza Written by kabbey15 on 08/05/16 08:12:00 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I had an overall good experience in purchasing my Subaru Impreza at the Fitzgerald Subaru dealership in Gaithersburg. The Sales Consultant, Tony O'Brien, prepared for my visit by having the particular vehicle I wanted to purchase ready for a test drive prior to my arrival. Mr. O'Brien was also pre...
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Dealer Response

Thanks for taking the time to write this review. We appreciate your feedback and enjoying hearing that you had a great experience at our dealership. Hope you're enjoying your new vehicle.

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Sales Rating Dishonest Sales Manager Written by ricus on 01/22/16 08:20:07 AM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

I wanted to purchase a new Forester and everything seemed fine until we discussed my trade. He stated that he "felt" my trade was not as valuable as CarMax, and other sites indicated. He gave no other reason other than it's how he felt. Luckily his feelings were not universal and I got a better deal...
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Dealer Response

We apologize that your experience with us was not a positive one. Our trades are based off the prices of the cars on the lot, and we apologize that was not articulated to you clearly at the start. Our intention is to be an honest, and reputable company - so, i... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating The FitzWay is the way to go! Written by pulse5 on 03/10/15 08:28:03 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

From the first time I walked into the dealership to the time I took delivery of the car, the exchanges were warm and professional. Daniel McCarthy, the Sales Consultant is competent and easy to work with. He answered all my questions patiently and sent prompt responses to my email queries. Gila prov...
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