Sales rep (Russell) was extremely cocky.Written by charlieboh on 03/24/08 07:00:00 AM UTC Go back to Sales reviews
Recommend this dealer? No Purchased a vehicle from this dealer? No
I contacted Renn Kirby to only ask a question about a warrenty. Of course, not soon after he had me discussing a vehicle. He advised me he could get me into the vehicle with leather for a certain price. My husband & I took the long trip to the dealership....only to discover there had been a "misunderstanding" about the price quoted to me. There was no misunderstanding. Russell deliberately mislead me on the price. The car was still a good deal regardless. We found Russell to be extremely cocky & arrogant. I we had not been for the fact that we had driven a long way to the dealership we would have walked out. We found the owner to be very pleasant but he will NOT return your call if there is a problem. Which we had with the vehicle having defected seat belts. Please see our review for SERVICE.