Service Ideal Buick GMC Car Dealership Frederick Maryland | Edmunds
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Ideal Buick GMC Service Reviews

  • 5871 Urbana Pike
  • Frederick, MD 21704 (map)
  • (844) 296-7577
  • Chat with Dealer

Service Reviews

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Service Rating General manager and service manager totally rude By Sha on 08/17/18 11:04:20 PM PDT
Recommend this dealer? No

I had my car towed in on July 12th because of my engine locked up and I recieved my car back two weeks ago and had no really driven it because I was sick. But on August 16th my system shut down in my car nothing was working so I had it towed back on the 17th and explained what going on with my car a...
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Service Rating Wasted a whole day By RayT on 01/16/18 01:21:47 PM PST
Recommend this dealer? No

I was scheduled to have recall repair done on my truck. I called to set up the appointment and was told it had to be ordered and I would receive a call back when the part came. Part comes in and then I have to wait 2 more weeks for an opening, they're busy I understand, I take a half a day off work ...
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Service Rating 2012 Acadia hesitation/missing By JJJJJJJ on 05/08/17 08:21:10 PM PDT
Recommend this dealer? Yes

Still have an issue with missing/hesitation at a certain speed. RPM gauge rocks up and down on flat roads or slight incline at around 60mph and rpm around 2000rpm. Took Acadia in for 97,000 miles service which cost over $1,300 and included a tune-up and still have the same problem. Will schedule a f...
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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Service Rating The "key" to Ideal's success By pauldavis62 on 04/26/14 12:02:26 PM PDT
Recommend this dealer? Yes

Like many people, It can be dreadful having to go to a car dealership. Whether it's for service, and the often unforeseen costs often associated with it, or the negotiating to purchase a vehicle. I've had friends that had Hyundai vehicles. All were proud owners of reliable cars. So last year, when I...
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Service Rating OUTSTANDING SERVICE! By hagins on 10/09/10 12:00:00 AM PDT
Recommend this dealer? Yes

This Service department really understands me. I had repairs done to my Chevy trailblazer, and my check engine light was on, after taking it to a bigger dealer, and being overcharged and not repaired, I tried this GM dealer, The folks at Ideal GMC where very helpful, I got my Trailblazer repaired, ...
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