Maryland Dealerships - Jones Kia of Fallston Maryland
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Jones Kia Sales Reviews

  • 2001 Bel Air Rd
  • Fallston, MD 21047 (map)
  • (888) 960-8596
  • Chat with Dealer

Sales Reviews

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Sales Rating Exceeded My Expectations Written by soccermom38 on 09/14/16 02:58:10 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

When I arrived to the dealership I was greeted in a friendly, informative and non-pushy manner by the helpful staff. Very surprised! The general management team Rovall Washington, and Rob Jones were very professional and made sure I could afford my monthly payments. The Jones for a Lifetime Warranty...
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Sales Rating Bad Business Practices/Service Written by SBELLESR on 08/01/16 08:42:09 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? Yes

First, I had to sit down to think and level a fair judgment before writing this experience with Jones KIA. 6/9/16 - Purchased a used 2010 Hyundai Accent. To their credit, they managed to work out a 'so called' deal. The dealer Jeff Kessler told me that they worked out a 60 month payment plan for th...
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Comments (1)

Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating DONT TRUST THEM. They dont respect the Price Promise Written by alfredo8 on 01/30/15 05:12:48 PM PST
Recommend this dealer? No Purchased a vehicle from this dealer? No

DONT TRUST THEM. Got an offer from them at Edmunds, with a good Price Promise. But when making the deal, they started to invent that some of the discounts were only if I was a veteran, or colleague graduate, etc. So the brought the discoount from a 7 thousand to a 2 thousand. The offer from edmund...
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Sales Rating Jones Junction Written by M_Troyer1225 on 10/31/14 07:05:42 AM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We came to look and ended up buying a great vehicle! Great salesman, wasn't pushy! Very satisfied! We bought a 15 Kia Sorento and loved it!
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Dealer Response

Congratulations on your Kia Sorento! I am happy to hear you are enjoying your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We look forward to working with you for your n... Read more

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Sales Rating Poor service on finance side Written by tdw26 on 09/29/14 06:24:18 AM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

I was looking at a a 2015 Kia Optima and was trading in a car with negative equity, but I knew about what the negative should be. Expressed desired monthly payment. Was given three options that were upwards of 100's of $$ per month higher even with thousands of dollars down, but was never given tr...
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Dealer Response

Thank you for taking the time to share your recent experience with us. We want each customer to be completely satisfied upon visiting us and the impression that you received from our dealership was unacceptable. If there is anything that we can do, please don'... Read more

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