Service J.B.A. INFINITI Car Dealership Ellicott City Maryland | Edmunds
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J.B.A. INFINITI Service Reviews

  • 8431 Baltimore National Pike
  • Ellicott City, MD 21043 (map)
  • (855) 344-6135
  • Chat with Dealer

Service Reviews

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Service Rating Excellent Service By sjc1970 on 09/23/18 02:25:44 PM PDT
Recommend this dealer? Yes

Byron Smith delivers outstanding service. I know that when I drop off my 2011 G37X with 186,000+ miles I will always receive outstanding, honest and professional service. The G37 is an outstanding car and I am sure it will easily go north of 250,000 miles. Scheduling is easy and I am always guara...
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Service Rating Great Service By SJC1970 on 08/01/18 10:13:45 AM PDT
Recommend this dealer? Yes

JR Smith always provides excellent, personable service. I have a 2011 G37X with over 180,000 miles and I have never had any issues. I credit this to a quality car and a proactive service program.
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Service Rating Best service experience By CCrider on 07/24/18 06:33:07 PM PDT
Recommend this dealer? Yes

Always have a great service experience. I am offered a loaner so I can get to work and I get a phone call to tell me if anything unexpected was found. The work is always done right, never have to return for the same issue and my vehicle is always nice and clean (and fixed) when I pick it up. Can't a...
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Service Rating Recent Purchase of 2015 Honda Pilot EX-L By Mae00717 on 10/11/17 09:04:48 PM PDT
Recommend this dealer? No

My worst car buying experience ever. The sales rep is owners son. Started as a lot attendant. Been selling cars for 2-months. Didn't disclose all the info about the vehicle. Been in accident. Hit from the front & rear. Bumper was painted. Dent on the right side. Poor customer service from their fina...
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