Antwerpen Toyota Scion Service Reviews
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Antwerpen Toyota Scion Service Reviews

  • 12420 Auto Dr
  • Clarksville, MD 21029 (map)
  • (866) 937-1682
  • Chat with Dealer

Service Reviews

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Service Rating Very Accommodating! By beatricelewis on 01/10/17 09:35:53 AM PST
Recommend this dealer? Yes

I explained to the service staff that I needed to leave by 3:10pm to get my daughters from school and they were finished with the work early. I was so pleased that they listened and were able to accommodate my needs. That means a great deal!
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Service Rating Good recall service experience By cgire111 on 01/07/17 09:35:16 AM PST
Recommend this dealer? Yes

I brought in my car for a recall (air bags). The work was done in a very timely fashion. The waiting area was superior (quiet area, refreshments). The workers were competent and polite. I was not pressured in any way (a very big plus). Indeed, I found time to check out the latest Prius, which i...
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Dealer Response

Thank you so much for taking the time to share your feedback with us. Our team is dedicated to provide a welcoming and comfortable service experience to each and every customer that enters our dealership. We're happy to hear that you were pleased with our cust... Read more

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Service Rating Service Visit By denali250 on 01/06/17 10:51:30 AM PST
Recommend this dealer? Yes

The newly renovated service department is great!!! I enjoyed working with Josue. He was very friendly and knowledgable. He's a fantastic service writer. Sam the cashier was very helpful. Everyone made me feel comfortable and at home while I was there.
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Service Rating Service above and beyond By DougM22 on 01/06/17 10:11:38 AM PST
Recommend this dealer? Yes

The battery in my 2004 Acura RL was dying. It was late in the day and the Acura dealer couldn't handle me that day so I called PJ Stokes, my service advisor at Antwerpen. Not only did he take in in that day but he got it done in 45 minutes! This is one example of why I come to Antwerpen for service!
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Service Rating Service By JaniceLB on 01/06/17 06:43:50 AM PST
Recommend this dealer? Yes

Communications are good and even though I feel at times the service techs are recommending services that are really not necessary, but the caller does not insist. I hope service techs do not get commissions and/or bonuses suggesting additional services.
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Dealer Response

Thank you for your outstanding rating and review of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealers... Read more

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